Inbound Call Center Agents - Montego Bay

Posted 12 Days Ago
Easy Apply
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Montego Bay, Montego Bay Central, St James, Cornwall
Hybrid
Entry level
Artificial Intelligence • Big Data • Consumer Web • Digital Media • Marketing Tech
The Role
The Inbound Call Center Agents will engage with customers via phone, utilizing a consultative sales process to recommend products and services. Responsibilities include responding to inquiries professionally, maintaining product knowledge, and managing multiple tasks. Teamwork and excellent communication skills are essential.
Summary Generated by Built In

Hi, We're Centerfield.

Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.


Inbound Call Center Agents - Montego Bay


Essential Duties:

Use a customer-focused, consultative sales process to educate customers on what products/services will best fit their needs

Respond to inbound phone calls and sales inquiries in a timely, efficient and professional manner

Maintain expert-level knowledge on the features and business applications of the company's product line

Performs other related duties as required


Required Skills, Abilities & Knowledge: 

Requires an excellent telephone and personal demeanor

Must have excellent organizational, written, and oral communication skills

Must be able to describe & remotely demonstrate products and match their advantages to customer needs

Must be able to handle multiple projects simultaneously

Working knowledge of Microsoft Office

Requires the ability to work cooperatively on a team with other inside sales representatives

Must have flexible availability to work any day and anytime of the week


What we Offer: 

Advanced, dynamic sales training

Performance based advancement

Uncapped performance incentive structure with unlimited earning power

Competitive and achievable incentive and bonus structures

Paid vacation

Discounts to local partnered vendors

100% Free health insurance

To learn more, visit us Here.

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. 


For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.

 

Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. 

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The Company
HQ: Los Angeles, CA
1,570 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Super-charged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and proud to be recognized as a Best Place to Work in Los Angeles.

Why Work With Us

Centerfield is a growing company that seeks innovative, fun, and bright individuals that bring great ideas to the table. Our hard work is also rewarded with events throughout the year. Things like catered lunches and monthly social events such as our annual company hike, casino night, and Dodger game keep us motivated to work hard!

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Centerfield Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQLos Angeles, CA
Silicon Beach!

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