Implementation Manager (AI)

Location 📍: San Francisco, United States (Hybrid - 3 Days In Office)

About Us 🚀

At Relevance AI, we’re building the future of work. Our mission is to enable the next doubling in human prosperity by delegating as much work as possible to an AI Workforce – a team of AI agents working together in a multi-agent system. 

We are building an entirely new category and scaling rapidly to meet unprecedented customer demand. We need exceptional talent to help us grow. If you’re ready to be part of a trailblazing company at the cutting edge of AI, this is the place for you.

The Role 🥳

We are building our Implementations team in San Francisco. As an early hire, this is a high-impact, high-ownership role where you'll drive successful customer onboarding and implementations. You’ll be the go-to person for forward-thinking businesses to start deploying AI agents—ensuring smooth implementation, strong relationships, and first-class onboarding.

Your mission? Give our customers the best possible experience from kickoff to success, on time and on scope.

Your Impact💥

• Lead successful client implementation of our product (5-10 projects at any given time) as a pivotal member of the Solutions team. 

• You will project manage the delivery of AI agent deployment services, ensure customers are trained on the platform and help deliver their first agent build.

• Maintain clear and consistent communication across internal and external teams.

• Develop and nurture relationships with key stakeholders.

• Drive customer satisfaction throughout the implementation journey.

• Help standardise our implementation processes during Relevance AI's rapid growth.

• Ensure our customers are set up for success and value from Relevance AI.

What We’re Looking For 🧠

• Ideal candidates have in-house implementation experience with technical products at high-growth companies and/or a background in technology consulting & software delivery.

• Strong technology foundation with eagerness to expand your knowledge in AI. You will need to be eager to learn agentic AI or have prior experience building agents.

• Track record of success project managing in complex environments, demonstrating leadership, communication, and stakeholder management skills.

• Experience delivering technology projects (preferably data, AI, or analytics).

• You love working at a startup: the fast pace, the unpredictability, the high-performance team atmosphere, and sense of real ownership.

• Organised, process-driven, independent, and resourceful.

Why Join Us? 🌟

• Work at the forefront of AI with a nimble team that is constantly pushing boundaries. We encourage and celebrate ideas that drive our mission forward.

• We're guided by our five values: truth-seeking, be empathetic, put the customer first, have two gears, and build memories.

• We’ve set high standards in our high-trust environment—we hire exceptional people to do great work. In return, we reward our people with competitive salaries, unparalleled professional growth and career-defining opportunities.

• Relevance AI is well-funded by leading investors, including Insights Partners, Peak XV, King River Capital. 

• As an early team member, you’ll play a key role in shaping our future—including our culture, ways of working, and even the benefits we offer. We’re laying the foundations now, and your ideas can help define what comes next.

Benefits ✨

• 💼 Fully Covered Individual Health Insurance – Medical, dental, and vision insurance for employees, with base plans fully paid by Relevance AI, starting the 1st of the month after hire

• 🚍Commuter Benefits – Save on your commute with pre-tax deductions for transit and parking expenses

• 🏖️ Unlimited Annual Leave – Flexible time off policy to rest, recharge, and take care of what matters most

• 📈 ESOP – Employee Stock Ownership Plan so you can grow with the company

• 🤖 AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools that make you more productive

• 👶 Parental Leave – All parents receive 12 weeks of paid parental leave. Birthing parents receive an additional 6 weeks.