Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Winston Benefits, a Brown & Brown company, is seeking a Implementation Analyst to join the Client Operations team. The Implementation Analyst is responsible for on-boarding new clients onto the Winston platform. In addition, be a senior resource to the Client Solutions Analysts and participate in larger scale client projects.
How You Will Contribute
- Create and maintain business requirements documents during onboarding process.
- Serve as a strong advisor and communicative partner to HR and HRIS teams during the onboarding process.
- Clearly understand the needs of the client along with any impacts and system limitations.
- Utilize knowledge to recommend system solutions to clients during the implementation process.
- Perform and approve data analysis on any inbound/outbound data files during the implementation process including demographic files, payroll files, carrier files, and benefit enrollment eligibility files.
- Perform data entry to configure the system based on approved business requirements including:
- Benefit Plans, Coverage Tiers, Premium Factors, Rates
- Employee Classes, Departments, Worksites
- Eligibility, Waiting Periods
- Billing Groups, Payroll Calendars, Payroll buckets
- Design and create portal enrollment transactions based on approved business requirements including:
- Transaction groups, steps, and plans
- Confirmation Statement configuration
- Step Header/Footer text
- Eligibility, effective dates, and enrollment dates
- Verify client(s) benefit configuration setup information for accuracy.
- Responsible for end-to-end testing during onboarding process.
- Coordinate with the software design team and developers for custom functionality needed for implementation.
- Coordinate with account managers and business analysts to verify configuration and functionality to implement custom features for each client.
- Actively participate in internal testing for new enhancements and releases for HRally.
- Ability to multi-task and manage multi-implementation concurrently.
- Mentor and help onboard new Client Solutions Analysts.
Skills & Experience to Be Successful (Remove Preferred and Required)
- Excellent oral communication skills.
- Strong analytical and problem-solving skills.
- Excellent written communication skills.
- Excellent technical communication.
- 3-5 years of Microsoft Excel experience.
- At least 2 years of data analysis experience.
- A college degree or equivalent work experience.
Pay Range
85000 - 100000 Annual
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Top Skills
What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals.
Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions.
Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®.
Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play.
With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
