ID 4W Partner Acquisition & Supply Management Manager

Posted 9 Days Ago
Be an Early Applicant
Jakarta, DKI Jakarta
Senior level
Food • Transportation • Financial Services
The Role
The role involves leading a team for partner acquisition and supply management, focusing on building relationships with Grab driver partners and ensuring supply stability in the Jabodetabek region. Responsibilities include planning and executing supply and demand projects while improving engagement and service quality using AI.
Summary Generated by Built In

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The team is a longstanding team responsible for growing demand and securing supply in Jabodetabek region. We make an impact by maintaining and growing specific customer segments on Grab Transport and Delivery Services, including our partner drivers as part of the ecosystem. Our team is made up of an operational team, a project management team and a marketing team. If you are looking for an environment full of rewarding and fast-paced learning, then you should join our team!

Get to Know the Role 

We are looking for a 4W Partner Supply Acquisition & Management Manager to initiate, acquire, build multiples network, and maintain a good relationship with Grab driver partners community with Humility, Honor, Heart, and Hunger along with maintaining targeted supply in the Jabodetabek region. We believe a successful candidate has excellent communication, project management, and is target oriented. If you believe you have what it takes then we'd love to hear from you. This role is required because we want to grow the Grab business in Jabodetabek. In return, you will get an opportunity for endless learning and a rewarding career in the most high profile area in Indonesia. You will report directly to the City Manager and require full-time Work From Office (WFO) or onsite with regular field visits.

The Critical Tasks You Will Perform

  • You lead a team to creatively acquire and maintain multiple networks and relationship with upcoming and current Grab driver community through offline and online channels
  • You responsible in supply stability within the designated area, including to strategically manage and expand the 4W hyperlocal driver communities to improve their engagement with Grab
  • You plan, do, check, action (PDCA) for supply and demand projects to improve driver partners service quality and incorporated AI during some processes
  • You will supervise daily operations in Supply Management including and not limited to partner acquisition, investigate, educate driver partners and demand generation

Qualifications

What Essential Skills You Will Need

  • You have Heart, Hunger, Honor and Humility
  • You are graduated from accredited university
  • You have a excellent B2B management or community networking with track record with at least >5 years experience
  • You can lead a project that has a significant impact on the organization with track record
  • You have experience in project and PDCA management
  • You are an experienced Google workspace users, especially Sheet with number processing
  • You are knowledgeable of online transport and delivery business
  • You are proficient in Bahasa and English


Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

The Company
10,000 Employees
Remote Workplace
Year Founded: 2012

What We Do

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.

At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:

Heart
We work together as OneGrab to serve communities in Southeast Asia

Hunger
We work to understand ground truths and drive improvements, big and small

Honour
We keep our word and steward our resources wisely to build and sustain trust

Humility
We are a constant work-in-progress, and we never stop learning to get better

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