Human Resources Manager

Martin Martin Renovations, Inc, dba Bath Fitter is seeking a Human Resources Manager to join the team for our US Operations, seated at our Charlotte, NC office. The Human Resources Manager will be responsible for overseeing and executing strategic initiatives and operational functions of the HR and Administrative department for the decentralized operations of Bath Fitter franchise operations in multiple US locations. As a small business HRM, you will wear many hats, but you will also have accountability for pro-actively advancing strategic projects.

To be successful in this position, you will need to demonstrate patience, compassion, excellent listening skills and be able to multitask effectively. This person will also need to bring fresh and innovative ideas to the team to enhance the efficiency of the HR team. 

ESSENTIAL DUTIES AND RESPONSIBILITIES _ You must have the education and/or experience to execute these duties:

Develops and assists with regular training sessions for Managers and employees. 

Stay current with best recruiting practices by participating in education opportunities, maintaining personal networks, participating in professional organizations and reading professional publications/websites.

Reporting for the purpose of evaluating methods, performance, and best resource allocation.

Ensure the investment in a proactive safety culture to prevent injuries, incidents and other issues.

Develop risk management plans and monitor ongoing risks.

Maintaining and improving the integrity of HR infrastructure (SOPs, documentation)

Annual and monthly HR budget reporting and management.

Policy Interpretation.

Supervision and partnership with the HR Coordinator

Partner with Senior Leadership on organizational strategy development.

Recruiter – Full cycle recruiting:

• Bring recommendations/participate in creating processes by studying organization plans and objectives and meeting with managers to discuss needs.
• Build rapport and create valuable contacts within the communities, colleges, employment agencies and job boards to ensure Bath Fitter is staying up to date with employment market trends
• Source applicants by placing open positions on various job boards, reaching out to recruiters as necessary, using your network and creating other opportunities to reach out to job seekers.
• Determines if applicant meets the requirements of job posting when prescreening candidates resumes and initial phone call.
• Maintain internal Bath Fitter applicant tracking system (ATS) and coordinating interview schedules with the hiring manager (s) via the calendar feature within the ATS.
• Improve organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.
• Manage risk by understanding application of employment law to recruiting practices; providing compliance guidance to branches.

Payroll

• Overall accountability for the success of payroll processing and providing detailed reporting related to GL allocations and billing.
• Oversee the new hire onboarding process including, but not limited to, entering background checks, sending documents via DocuSign and entering new hires into the payroll/benefits system (PEO) Oasis/Paychex.
• Ensures compliance and adheres to company’s policies relating to processing of wages and PTO.
• Assist in researching and resolving employee payroll concerns within established customer service timeframes
• Ensure all business controls and audit trails for all payroll transactions, i-9’s, Garnishments, etc.
• Maintain and oversee control of company payroll files, with strict confidentiality.

Benefits

• Research and Resolve employee benefits concerns within established customer service timeframes
• Oversee Annual Enrollment Process. 
• Ensure benefits during new hire process, life status changes and at separation. Maintain data integrity at all times.
• Leave of Absence process: work with employees and their managers to secure documentation and to support their needs while on any leave of absence.

Safety

• Accountable for maintaining safety records (i.e. accidents and injuries).
• Proactively bring safety information to branches on a regular basis for the purpose of risk management.

Workman’s Compensation

• Accountability for the compliance with First Reports of Injury and ensuring immediate care.
• Act as internal case manager with injured employees with a focus on return to work and compliance.
• Ensure compliance with all documentation

Infrastructure

• Accountability for the maintenance of internal documentation and record keeping to ensure transparency and availability and access to information by the entire team, including creation of Standard Operating Procedures, shared Calendar of scheduled activities, and retention of records.

All other duties as assigned to advance the mission of the department and/or MMRI.

Qualifications

• Bi-lingual (Spanish/English), although not required, is a plus. 
• BA degree in Business Administration, Human Resources or other related field, HR certification a plus , or equivalent combination of education that translates into an understanding of the profession of Human Resources Management. 
• Minimum of 3 years experience in a Human Resources Generalist capacity.
• Working knowledge of MS Office, including Excel
• Strong written and verbal communications skills.
• Ability to present to Senior Management team
• Ability to conduct research and analysis for continual improvement of HRM practices.
• Strong interpersonal skills and adept at employee relations including conflict resolution.
• Client focused, customer service disposition.
• Demonstrated ability to prioritize multiple projects simultaneously and exercise confidentiality.
• Highly organized and self-motivated.
• Demonstrated commitment to working with a diverse staff.
• Should possess passport for international travel, or be eligible to acquire one after hire

Benefits Offered:

• Company paid Single coverage of Comprehensive Medical, Dental and Vision insurance; including a Flexible Spending Account option OR a Health Savings Account
• Company paid Long Term Disability Insurance
• Continuous Education Opportunities
• Company Paid Life Insurance
• Company Paid Cell Phone
• Paid Holidays
• Paid Personal Time Off starting at 15 days per year
• Salary within posted range will be determined by education and experience of candidate. 

In 1992, Bath Fitter decided to develop a network of dedicated franchises and Company- owned locations in both the U.S. and Canada. This strategy allowed for continued expansion while maintaining its well-established reputation for quality of product and installation. New locations open every year and the organization continues its rapid growth.

Thanks to hard work, a consistent vision, and a true partnership among its franchisees, the Bath Fitter name has earned its reputation for superior product quality and service to its customers. Bath Fitter is clearly recognized as a leader in the industry.

Martin Martin Renovations, Inc, based out of Montreal, Canada, owns multiple Bath Fitter operations in the US and Canada.