Are you passionate about HR and thrive in driving organizational success?
Join us as a Human Resources Generalist and play a critical role in shaping the future of our India office. We’re looking for someone who thrives in a fast-paced environment, offers strategic HR support, and is committed to making a significant impact across a wide range of HR functions.
In this role, you’ll collaborate with leadership to drive talent management initiatives, provide expert HR guidance, and contribute to the overall success of the organization. If you're ready to make a meaningful difference and help us build a strong, engaged workforce, this is the ideal opportunity for you.
What you will do as an HR Generalist
- Provide comprehensive HR support to the ClearSource BPO IN Group, managing all HR tasks.
- Act as the primary office liaison and lead initiatives related to office administration.
- Offer expert guidance on personnel policies and procedures to both employees and management.
- Stay informed on federal and state employment laws and compliance requirements.
- Coordinate open enrollments, benefits changes, and employee program training.
- Respond to HR-related inquiries in a timely and professional manner.
- Oversee timekeeping and payroll processing for the IN group.
- Create and distribute internal communications regarding status changes, benefits, or company policies.
- Administer onboarding and orientation for new employees to ensure smooth integration.
- Develop and maintain talent management processes to support long-term growth.
- Monitor and enhance employee morale and overall company culture.
- Collaborate with the HR team to develop effective recruitment strategies.
- Handle employee disciplinary actions and terminations for the India office.
What We're Looking For
- Minimum 2 years of experience as an HR Generalist
- At least 4 years of experience in the HR field
- Degree in HR-related fields, Psychology, Behavioral Science, or similar
- Experience in employee engagement and administrative functions is a plus
- Willing to work graveyard shifts
- Must be available to work onsite
Why ClearSource?
ClearSource is a global BPO with a core purpose of "Making Lives Better" - the lives of our employees, our clients, and their customers. We are passionate about our Core Values which go the heart of what we do every day!
- Customer First – We share an intense passion for creating an exceptional customer experience.
- Personal Accountability – Commit to do the right thing and do it.
- Humble Courage – Be brave enough to seek, deliver, and accept feedback.
- Hungry – Do your best every day to make great things happen.
- Happy & Healthy – Choose well, live well.
Do these values resonate with you?
Do you strive to provide an exceptional, authentic customer experience every day?
If the answer is yes, apply now to join our team!!
Come join our team and see why ClearSource is an employer of choice.
Top Skills
What We Do
ClearSource at its core is a customer experience company. We help our partners optimize the customer journey from initial acquisition to throughout the lifecycle of each customer. Our mission is to drive customer loyalty and engagement by creating an exceptional experience at every touchpoint. Our services include outsourced customer care, technology including artificial intelligence/machine learning, and consulting services.
