Your Role
As a Gensler Human Resources Business Partner, you will have a broad responsibility of working directly with team members and executive leadership in supporting the Costa Rica offices of 300+ people. This is an opportunity to be part of building a strategic HR service model in a creative and cutting-edge environment. As an HR Business Partner (HRBP) you work closely with leadership to deliver HR solutions and strategies that support business objectives. You will make an impact by leading the implementation of HR programs and advising leaders on their people matters.
You will be the day-to-day contact for our business leaders to understand organizational needs and provide HR guidance and solutions that align with company goals; it includes employee benefits, HRIS, compensation, retirement plans, legal compliance, mobility, and policies & procedures. You like to collaborate and communicate and will interact significantly with your local Executive Team, Regional HR Director, Regional HR Team, Talent Development, and Talent Acquisition teams. You are a unique blend of strategic thinker, team player, and operational guru.
What You Will Do
- Advise and coach local leadership on people matters related to performance management and employee relations
- Advocate for team members, be a trusted and confidential advisor and suggest best practices to enhance employee experience and lead industry
- Act as a liaison between employees and leadership to ensure clear communication and resolve conflicts
- Facilitate effective staffing among staff by leading meetings, creating reports, and proactively circulating available staff
- Maintain HRIS data, perform audits, and create reports for leadership, showcasing key metrics like turnover, retention, and engagement
- Work to create an inclusive and positive work environment where employees feel valued, supported, and empowered.
- Develop programs that enhance employee satisfaction, retention, and well-being, aligning these programs with the company’s cultural goals.
- Facilitate regular surveys, focus groups, and feedback mechanisms to gauge employee engagement levels and identify areas for improvement.
- Lead and support employees through change, minimizing resistance and ensuring alignment with company goals.
- Provide guidance and leadership to managers on maintaining culture and managing change effectively within their teams.
- Support the full life cycle of the employee from onboarding, leave, exit, and retirement
- Advise leadership regarding compensation and reward programs
- Educate employees about benefit programs and liaise with firm-wide benefit team
- Facilitate global mobility of employees with transfer, relocation, and visa processing
- Assist in developing performance management tools, formalizing succession planning, and proactively developing staff and leadership
- Create and/or roll out talent development and training programs and processes
- Partner with HR team colleagues to create and innovate HR practices
Your Qualifications
- Bachelor's degree in human resources or related area required
- 8+ years of Human Resources experience, with at least 2+ years in an HRBP or strategic HR role
- Ability to work with various levels of employees, from staff to senior management
- Ability to handle sensitive and confidential information with discretion.
- Strong organizational and project management skills.
- Working knowledge of employment law and compliance regulations
- Experience working in a Professional Services environment
- Exceptional communication, interpersonal, and problem-solving skills
- Advanced MS Office proficiency preferred, particularly Excel
- Experience with Workday and Taleo preferred
- Ability to produce timely deliverables and manage multiple and shifting priorities in a dynamic environment
- Ability to work independently, navigate, and maintain productivity in a matrix environment
- Strong customer service orientation, a team player with the ability to establish collaborative working relationships
Life at Gensler
At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests.
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include subsidized health and life insurance, profit sharing, annual bonus, LinkedIn learning, holiday observance, additional PTO days every 5 years and employee assistance programs.
As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
Top Skills
What We Do
Gensler is a global architecture, design, and planning firm with 53 locations and more than 6,000+ professionals networked across the Americas, Europe, Greater China, Asia Pacific, and the Middle East. Founded in 1965, the firm works globally with more than 4,000 clients across more than 33 practice areas spanning the work, lifestyle, community, and health sectors.
Everything we do is guided by our mission: To create a better world through the power of design.
We believe the power of design can spark positive change and create a future that promotes equity, resilience, and wellbeing for everyone.
Gensler was named one of Glassdoor’s Best Places to Work in 2020, 2019, 2017 and 2016, and our award-winning culture has been recognized by Fast Company as one of the 100 Best Workplaces for Innovators in 2021. Our people-first philosophy is centered on the core ideas of diversity empowerment, impact, community, respect, and growth. You can learn more about our commitment to creating an inclusive and diverse workplace at https://www.gensler.com/careers#diversity.
