HR Solutions Specialist

Posted 2 Days Ago
Be an Early Applicant
Atlanta, GA
Entry level
Other • Retail
The Role
The HR Solutions Specialist serves as a point of contact for HR-related inquiries and supports managers and associates. Responsibilities include customer service, HR system transaction processing, maintaining HR records, and ensuring compliance with policies. The role requires problem-solving and organizational skills, as well as knowledge of HR practices.
Summary Generated by Built In

Purpose:

The HR Solutions Specialist will serve as an associate service advocate.  This role will be responsible for managing incoming HR Related inquiries from managers and associates and act as a single point of contact for resolution.  

Minimum Eligibility Requirements:

  • Working knowledge of HR practices and legal/regulatory framework in a corporate/retail environment is a plus
  • Knowledge or hands on experience with internal human resources, payroll, benefits, performance management and recruiting processes is a plus
  • Excellent computer skills, including intermediate to advanced skills in MS Word and MS Excel
  • Excellent interpersonal, organizational, analytical and reasoning skills
  • Ability to multi-task and prioritize duties and responsibilities
  • Ability to problem solve and help leaders problem solve general HR issues and concerns
  • Experience with Workday is preferred

Essential Job Functions:

  • Provide excellent customer service to associates by triaging and troubleshooting incoming HR inquiries and taking the initiative to seek answers, solutions, and positive outcomes for both the associate and the organization.
  • Utilize established policies, procedures and practices to solve issues or route and/or escalate specialized queries to the appropriate team member to get resolution
  • Process and approve HR system transactions
  • Own specific HR practice, including process development, execution of process, tracking, reporting and vendor management, and cross-train and execute on other HR practices managed by the HR Solutions team.  HR practices include, but are not limited to, drug and background process, opening and closing requisitions, unemployment administration, poster compliance, and E-Verify
  • Ensure policies and procedures are being administered to company standard
  • Maintain the integrity and confidentiality of HR files and records
  • Other duties as assigned

Working Conditions (travel & environment)

  • This position is hourly, knowing it may include hours which exceed eight hours in a day or forty hours in a week
  • The noise level in the work environment is typically quiet

Physical / Sensory Requirement

  • Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

The Company
HQ: Atlanta, GA
15,001 Employees
On-site Workplace
Year Founded: 2000

What We Do

At Floor & Decor, we don't just sell flooring; we create endless possibilities. Redefining the retail experience since 2000, we are constantly in build mode, just like our customers. Joining F&D means moving fast, being part of decisions, and getting support at every turn.

Why Work With Us

We are builders, both of dream spaces and careers. You aren't just a number at a store selling some of everything -- you're a valued associate receiving customized training plans and endless career possibilities at a store focused on doing one thing better than anyone else.

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