We are looking for you if you have:
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1 year of working experience in a Shared Services environment, preferably with HR processes or Customer Service,
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Very good English + French (B2+/C1), both speaking and writing,
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Experience in cooperation and building the positive relationships with external / internal business partners,
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Excellent communication skills, readiness to learn and collaborate,
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Strong people & client orientation,
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Ability to identify bottlenecks and propose improvements in the process,
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Ability to work in an international and multicultural environment.
You'll get extra points for:
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Experience in transition activities: preparation / review of the documentation, process & tools setup,
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Expertise in agile, operational management, quality management and risk,
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Curious to continuously improve in an agile way,
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Experience in working with Workday, ServiceNow, MS Office,
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Knowledge of Belgian labor law.
Your responsibilities:
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Act as a contact person for the HR Business Partners, managers and employees for HR-related queries and advise based on labor law provisions as well as policies of ING,
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Taking care of administrative tasks for colleagues that join, leave or change jobs within ING Group,
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Maintaining employee data,
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Creating contracts and other HR documentation,
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Handling employee inquiries and supporting the managers in their tasks,
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Maintaining the knowledge base for employees and managers,
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Training new team members,
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Assist to implement policies, procedures, or systems.
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
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