HR Operations Coordinator, Analyst /Associate

iCapital is powering the world’s alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $200 billion in global client assets invested in 1,634 funds, as of September 2024.

iCapital has been named to the Forbes Fintech 50 for seven consecutive years (2018-2024); a three-time selection by Forbes to its list of Best Startup Employers (2021-2023); and a three-time winner of MMI/Barron’s Solutions Provider award (See link below).

About the role

iCapital is seeking a motivated HR Operations Coordinator to join our global People team in either our midtown New York City, or Greenwich, CT offices. Under the overall leadership of the SVP, HR Operations and Analytics and alongside an awesome HR Operations team, this role is an outstanding early-career HR opportunity that rewards versatility and critical thinking, an interest in pursuing an HR operations and technology career, a cheerful “can-do” spirit, and strong detail-orientation, to make an impact in a fast-growing global firm.

Responsibilities

To be successful, you will collaborate with colleagues and partners across departments and geographies to:

• Oversee certain HR administration tasks and offer support to employees and colleagues as needed
• Monitor and manage an online queue of employee inquiries, serving as primary clearinghouse, answering where able and redirecting to colleagues or escalating as appropriate
• Maintain the accuracy and completeness of employee data in Dayforce, ensuring processes are followed and data is accurate
• Manage aspects of the onboarding process for new employees, which may include welcome emails, I-9 inspection (in-office or via zoom) and submittal, and basic HRIS assistance.
• Create, manage, and inventory online employee folders at hire to ensure that People department colleagues can find expected information and documents quickly
• Evaluate employee inquiries and foster improvements to help ensure the department’s employee-facing intranet content is both current and informative
• Run HRIS reports and adjust contents in Excel to satisfy bespoke business needs
• Conduct periodic audits of employee data to ensure accuracy, consistency, and completeness, and close gaps by contacting employees as needed
• Handle sensitive employee and company information with the highest level of confidentiality
• Provide assistance for other ad-hoc HR projects and tasks as needed

Qualifications

• Bachelor’s degree in human resources, psychology, communications, business, or a related field
• 1-3 years of experience in a Human Resources team, preferably in a corporate environment
• Solid understanding of HR processes and practices
• Compulsion to be detail-oriented, meticulous, and thorough
• Experience managing worker data in effective-dated HRIS systems, with demonstrated ability to apply new learning quickly
• High emotional intelligence with the ability to build great rapport with team members across levels and locations
• Basic proficiency in Excel, Word, and PowerPoint.
• Effective verbal and written communication skills with a responsive, service-oriented mindset
• Comfort in prioritizing and managing competing day-to-day demands
• Experience working with colleagues outside the United States (preferred but not required)

Benefits

The base salary range for this role is $65,000 to $95,000.  iCapital offers a compensation package which includes salary, stock equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Fridays.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.