HR & Office Manager

📱 About Us

We are Mous. People deserve tech and lifestyle products that are fit for purpose, perform as promised and allow them to be their best. So we are building the go-to brand refreshingly focused on product so people can have just that. We have consistently built our in-house expertise and spent millions in research and development on our relentless pursuit to making the best products possible. Over the past ten years we have flipped the tech accessory market on its head, raising the standards and people's expectations. We've made cases that can protect phones dropped from cranes, engineered magnetic accessory ecosystems before MagSafe even launched, partnered with Google to make super thin cases, developed impact materials and waterproof constructions to make backpacks that confidently protect laptops and we're only just getting started! 

We're creating products that empower people to be their best, whether they're on a wild adventure or commuting through the city. No matter what your everyday life looks like you can trust our products to remove frustrations, expand your experiences and help you to live without limits.

👋 About You 

We’re seeking an enthusiastic professional who thrives in a fast-paced, collaborative environment. You’ll be highly organised, detail-oriented, and passionate about building exceptional teams and positive working environments.

👨‍💻 About the Role 

We’re looking for a driven, collaborative and resourceful HR & Office Manager to support our growing team in Lahore. You’ll play a vital role in recruitment, office management, and team culture, ensuring we attract, onboard, develop and retain top talent. This is a unique opportunity to shape our Pakistani team’s growth trajectory while collaborating with colleagues across the UK, China, and the Philippines.

Attention to detail should be second nature, and it shouldn’t take you long to get to grips with our People platforms (we use Lever & CharlieHR). Things can change quickly at Mous, so we need you to be open to embracing the fast-paced environment of an early-stage, agile business. You will have excellent verbal and written communication skills, and it is crucial that you’re able to maintain confidentiality with sensitive information.

Recruitment

• Manage the end-to-end hiring process for Pakistan and where required, China.
• Collaborate with hiring managers to craft job specs and source candidates.
• Oversee applications, conduct initial screenings, and coordinate interviews.
• Ensure a smooth and positive onboarding experience for all new hires.

HR Management

• Serve as the main People team contact in Lahore, advising on local best practices.
• Liaise with our EOR provider for payroll, benefits, and compliance.
• Maintain accurate employee records and oversee timely payroll administration.

Office Management

• Manage office facilities, ensuring a comfortable and productive work environment, with the potential coordination of an office move in the coming months.
• Organise team events and foster a strong, inclusive culture.
• Ensure equipment and resources enable the team to excel in their roles.

Requirements

• 2+ years’ experience in HR or office management.
• Solid understanding of Pakistani employment law and HR best practices.
• Excellent communication, interpersonal, and organisational skills.
• A proactive, self-starter attitude with the ability to multitask effectively and be comfortable being the sole member of the People team in Pakistan.
• A passion for recruitment, culture-building, and fostering team success.

What success looks like

• Good. You will nail the basics: HR paperwork is compliant; people are generally happy - paid correctly & on time; recruitment, onboarding and offboarding are smooth; the PK office is fit-for-purpose.
• Great. You will be a trusted strategic partner to the business: identifying ways to continuously elevate how we work within the People team to elevate and enable our colleagues and peers to achieve Mous’ bold goals for 2025 and beyond.

Why Join Mous?

Our Lahore team is 17 and growing – and we need someone like you to help shape our culture and success. Join us at a pivotal moment in our journey and be part of a team that’s redefining what’s possible in tech and lifestyle products.

🎉 About Our Offer

Here’s a summary of the benefits of working at Mous:

• Competitive Compensation: We offer a competitive starting salary that reflects your experience and the value you bring to Mous. We also provide additional benefits for our Pakistan team, which will be discussed in more detail at the contract stage.

• Dynamic Work Culture: Mous has fun yet focused work culture. Join a team of friendly professionals committed to fostering a high-performance, data-driven environment. Here, innovation thrives, and teamwork is paramount.

• Growth and Development Opportunities: At Mous, we encourage you to dream big, work diligently, and actively make things happen. We support radical growth and development through new experiences, fostering an environment where innovative thinking is the norm.

• Professional Development Perks: Professional growth is a priority at Mous. We run regular 'Mousterclasses' where teams share their expertise across the business.

• Seamless Remote Collaboration: Working with Mous means you're an integral part of the team, no matter where in the world you are. We've streamlined communication between our global teams for efficient collaboration, ensuring you're a key participant in weekly company-wide meetings and virtual social activities (Pictionary, anyone?!).

• Long-Term Benefits: Loyalty and commitment are greatly valued at Mous. We reward this with one month of paid leave after 5 years of service, as a token of our appreciation for your dedication.

🐭 About Our Values

We have established 3 core values, which inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life, and we’re looking for people who will build upon them in fresh and inspiring ways.

• Get Results

By comprehending our business plan, each person can ensure that they are taking accountability for their contribution towards it. We value strategic prioritisation, ensuring that everyone is enabled to deliver their best work. We also champion traits such as innovation, grit and resilience – we think differently and aren’t afraid to fail.

• Work Together

We value collaboration highly, recognising that there’s a lot to be learned from each other, and are always prepared to listen. We encourage regular peer feedback, readily praising great work as well as challenging one another candidly. We like to celebrate what makes us both unique and united, committing to regular IDEA initiatives and finding opportunities to support our local communities.

• Enjoy The Ride

We invite everyone at Mous to grab new opportunities and find ways to make each role their own. Things can change fast in an unpredictable industry like ours, so we always want to stay agile. And of course we don’t just work hard – we also like to let our hair down and enjoy the more social aspects of being part of our brilliant team!

🌈 About Our Commitment

Mous is an equal opportunity employer, and as a brand, we value authenticity and integrity. We strive to be different and know that if we are to create the most innovative products and deliver the best customer experience, we need to build a diverse team of individuals who can bring a variety of skills, experiences, and perspectives to the table. No matter your age, gender, sexual orientation, ethnicity, religion, or physical ability, at Mous, your individuality is celebrated.

As a D2C business and heavy user of plastics, we understand (and take very seriously) our responsibility to the planet. To stay true to our word, we've placed "Planet" firmly in our key business objectives and have formed a dedicated team, alongside our cofounders, to build an ESG plan we're proud of. Ultimately, we want to create a better world through our actions and we're doing so across our products, how we transport from A to B, and socially.