HR Generalist, Philippines

Job Description SummaryThis role is a hybrid between HR partnership and People Operations role, where you will spend an equal amount of your time as HR Generalist and People Operations Specialist. In this role, you will be the first point of contact for People Leaders and employees to provide counsel, coaching and support on HR fundamentals and employee related activities, as well as providing HR Operations support in country. You will execute key HR initiatives, provide available and responsive employee support, and drive HR Operations functional excellence and process improvement in the country. You should possess knowledge of best practices and how own area integrates with other business stakeholders and is aware of the competition and the factors that differentiate them in the market.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

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Job Description

Roles and Responsibilities

• Provide dedicated support, guidance and coaching to multiple managers and employees with specific focus on: employee advocacy/engagement, HR fundamentals, HR Operations, training, employee relations management, headcount monitoring, performance management, career development, talent assessment, job acquisition, retention, workplace investigations and support clinic operations as appropriate.
• Provide employees and managers with an available first point of contact for questions and guidance on fundamental HR topics and issues; escalates concerns beyond their scope to HR Business Partners
• Ensure that all employee relations issues are properly identified, reported, investigated and resolved.
• Provide advice and counsel to managers and employees to ensure consistent application and integration of local labor law, policies, procedures and practices at 100% compliance to promote an ethical and compliant work environment.
• Conduct HR training and support for functional processes like performance management, HRIS tools usage, Salary Planning, New Employee Orientation and New Manager Assimilation etc.
• Conduct investigations including gathering, preserving, documenting and analyzing all available information and evidence, and in some circumstances, making recommendations to the business on disciplinary action
• Serve as the Human Resources/Employee Resources Team subject matter expert for one HR specialty area (GME, Immigration, Staffing, Payroll/Benefits, etc.) including managing all complex and escalated cases as well as providing training and support to other team members at your site/region
• Partner with HR COEs (e.g. C&B and Talent Acquisition) and O&TD professionals to execute business-specific HR strategies.
• Lead assigned key HR processes including compensation planning, people operations and compliance.
• Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s) and provide recommendations to improve service quality and efficiency
• Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, People Leaders, and HR partners
• Responsible in coordinating pre-employment requirements and conducts on boarding process of newly hired employees, and on off-boarding process
• Processes billings/payables for vendors to the company through the AP system
• Ensure speedy resolution of employee concerns related to benefits administration, claims, hospitalization. Liaise with the group insurance providers for employee claims.
• Maintain and protect confidential data with utmost scrutiny, judgment, and care.
• Preparation of HR reporting & associated statistics and develop insights to support decision-making at a regional/global level
• Lead other site-wide or region -wide HR projects as necessary, working across multiple client groups and HR teams.
• Uses some judgment and has the ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems. Has ability to prioritize information for data analysis. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own team to arrive at decisions.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Desired Characteristics

Outstanding communication, coaching, and interpersonal skills with the ability to work effectively with people at all levels of the organization. Demonstrated ability to make independent decisions, manage conflicting priorities in a fast paced environment and effectively interface with high-level
leaders. Strong organizational, analytical and management skills. Process and detail oriented, able to prioritize and project manage. Results oriented – has track record for delivery results, takes ownership and is accountable. Customer Service oriented – high sense of urgency. Is a team player who recognizes the importance of relationship management and builds credibility through action and results.

Required Qualifications

Bachelor’s degree in Business Administration, Human Resources, Organizational Psychology or a related discipline in which business knowledge and an understanding of human resource practices are gained. Significant experience with HR Generalist responsibilities such as recruiting, training, compensation, benefits, employee development or performance management. Sound knowledge of local labor laws and government requirements Based in Manila, Philippines