HR and Payroll Coordinator

Job Summary:
The People & Culture Team at Original X Productions (OGX) is dedicated to cultivating a diverse and inclusive community where employees can thrive and do their best work. Guided by OGX’s core values, this role supports key HR operations and initiatives that impact employees throughout their journey with the company.

The HR and Payroll Coordinator is responsible for ensuring seamless HR and payroll processes, maintaining compliance, and supporting key People & Culture initiatives. This position offers a unique opportunity to contribute meaningfully to our employees’ experience while ensuring accuracy and efficiency in HR operations.

This role is part-time with the potential to be converted to a full-time employee. 

Duties & Responsibilities:

• Support core HR operations, including onboarding, employment verifications, payroll, labor law compliance, and offboarding.
• Handle confidential information with the utmost discretion.
• Maintain accurate and organized employee files.
• Assist in onboarding new employees, including facilitating training and new hire orientation.
• Collaborate with Venue Management personnel to ensure adherence to HR-related administrative requirements.
• Submit onboarding documentation to the Payroll Provider vendor accurately and on time.
• Ensure timely and accurate weekly payroll submissions and reporting to the Payroll Provider.
• Process direct deposit authorizations and manage related documentation.
• Respond to employee inquiries regarding payroll, sick time policies, and other HR-related matters.
• Maintain and update sick time balances for employees in compliance with policy.
• Investigate and resolve payroll errors promptly in collaboration with the Payroll Provider.
• Ensure compliance with all relevant labor laws and company policies.
• Support HR Operations and office management tasks as needed.
• Assist with ad-hoc HR projects and initiatives.
• Perform other duties as assigned.

Requirements:

• Bachelor’s degree or equivalent professional experience (internships or full-time employment) in a fast-paced, high-growth environment.
• Strong communication skills, both written and verbal.
• Exceptional organizational skills and attention to detail.
• Proven ability to multitask effectively and prioritize responsibilities.
• Prior experience in administrative or office management roles.
• Proficiency in Microsoft Office and Google Workspace.
• Experience in a guest-focused industry (retail, restaurant, experiential, hospitality, etc.) is a plus.
• Ability to work weekends and holidays as needed.

Preferred Qualifications:

• Familiarity with payroll systems and HR compliance practices.
• Demonstrated ability to handle sensitive information with professionalism.
• A proactive and collaborative mindset, with the ability to adapt to evolving priorities.

About Original X Productions

Original X Productions are the operators of premiere worldwide location-based entertainment experiences including The FRIENDS™Experience, The Office Experience, Harry Potter: Magic at Play and Hershey Super Sweet Adventure. Our team are guest experience focused storytellers who are passionate, strive for excellence, committed to safety, and value fun in everything they do!
The salary range for this role considers a range of variables and may include but is not limited to; experience, training, skills sets, business needs, travel. A reasonable estimate of the current range is $20- $25 per hour..