At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The person on this role will be responsible for managing the end to end Query management portal.
Job Title: HR Analyst/Specialist
Responsibilities:
- Manage the HR ticketing platform, HR query management, and HR chatbot end-to-end.
- Handle MIS & Data Management, including the preparation of various weekly and monthly reports and dashboards.
- Regularly update process trackers and review data.
- Manage escalations and promptly highlight them to the appropriate authorities.
- Plan and execute different HR communication projects, including recurring/cyclic process communications.
- Build, review, and maintain Job Aids/ SOPs for HRSS processes.
- Collaborate with other HR COEs to facilitate smooth implementation and coordination of HRSS processes.
- Drives quality and efficiency in the process owned
Education:
- Minimum Graduate (MBA Preferred)
Experience:
- 2-4 years of experience in the HR function
Supervisory Responsibilities:
- This job does not have supervisory duties.
Key Skills:
- Team player with strong collaboration skills
- Good learning ability
- Problem-solving skills
- Strong understanding of policies
- Excellent oral and written communication skills
- Strong interpersonal skills
- Proficiency in MS Excel and other MS Office applications
Customer-centric and service-oriented mindset
Primary Skills
Shift Time
General Shift (India)
Recruiter Info
Rajith Bhargavan
About Allstate
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.
Top Skills
What We Do
At Allstate, we're advocates for peace of mind and a good life. And that comes through in everything we do.
From building diverse and innovative teams that truly understand our customers' needs, to challenging each other to develop our careers in a meaningful way, and finally to the incredible results we're able to achieve together.
See how we’re creating a better future through innovation, advocacy, and empowering people and communities
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