In-House Representative

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States.  And we've just started. So join us on this mission!

Job Description

MUST BE LOCATED IN CALIFORNIA
A bit about this role:

This role will be an opportunity for someone to enter the exciting and challenging realm of provider network servicing/contracting at an entry level. The selected candidate will have the opportunity to learn from an experienced team of provider network professionals while supporting them in their day to day functions. This is the first step in what could be a lifelong career.

Your Responsibilities and Impact will include:

•  Fielding all calls from providers who are calling to request access to our network.

•  Responding appropriately to all emails from providers requesting access to our network.

•  Fielding calls transferred from Provider Service that are unable to immediately be answered by Network Field Leads, addressing as appropriate.

•  Supporting Network Field Leads in obtaining signatures/counter-signatures on contracts/amendments.

•  Supporting Network Field Leads in organizing/maintaining executed contract folders.

•  Support Network Development by coordinating with Network Operations and reviewing necessary worksheets, documents, etc.

•  Coordinates internal communications to Network Field Team as required.

•  Overall support of Network Development and Value Based Contracting Leadership as necessary.

Required skills and experience:

•  Solid ability to navigate either Google or MS Suite of products.

•  Healthcare or Health Insurance experience.

•  High School Diploma or equivalent.
   

Desired skills and experience:

•  Ability to articulate telephonically and written.

•  Attention to detail.

•  Organization is key in this role - getting back to those who are interested in being part of Devoted is important to representing our brand.

•  Comfort using multiple systems.
   

Salary range: $60,000 - $70,000 / year

Our ranges are purposefully broad to allow for growth within the role over time. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Healthcare equality is at the center of Devoted’s mission to treat our members like family.  We are committed to a diverse and vibrant workforce. 

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.