Hospitality Coordinator

Posted 2 Days Ago
Be an Early Applicant
Saratoga Springs, NY
Junior
Events • News + Entertainment
The Role
As a Hospitality Coordinator, you will provide excellent customer service to artists and crews, ensuring their hospitality needs are met during events. You will set up dressing rooms, address any concerns, and collaborate with the production manager and venue staff to create a seamless experience. Strong communication skills and availability for flexible hours are essential.
Summary Generated by Built In

Job Summary:

WHO ARE WE? 

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

WHAT THIS ROLE WILL DO:

  • Support the production manager by providing agreed hospitality and superior customer service to visiting artists / talent / clients and crews.

  • Work with Venue Leadership and Artist Services to create unique experiences for artists that visit our venue.

  • Respond to talent's concerns/complaints regarding dressing rooms/family and friends rooms or service backstage and assist production to correct errors or resolve complaints with a friendly, positive attitude

  • Work with production manager, runners, and catering to provide overall maximum experience for BOH.

  • Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival.

  • Ensure all traces of previous occupants are removed and room is clean.

WHAT YOU WILL BRING:

  • 2-5 years high volume experience in Hospitality/Live Nation Events/Live Entertainment Events.

  • Open availability for Weekends, Nights, and Non-Show Day Events/Office Hours.

  • Strong communication and customer service skills.

  • Online research skills and ability to plan ahead is a plus.

  • Transportation in order to retrieve anything the artist may require that we do not carry on site.

  • Working environment is fast-paced

  • Position requires extended periods of prolonged standing and working on your feet

  • Must be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

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The expected compensation for this position is:

$16.00 USD - $20.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

The Company
Atlanta, GA
13,750 Employees
On-site Workplace
Year Founded: 2005

What We Do

Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across 5 major divisions, Ticketmaster, House of Blues, Concerts, Media & Sponsorship, and Artist Nation, we offer exciting opportunities across every discipline.

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