Home Lending - Channel Executive, Consumer Originations - Managing Director

Job Description
As a Managing Director, Channel Executive/Head of Consumer Originations, you will be responsible for leading the strategy, execution, and performance results for the Consumer Home Lending (Loan Acquisition) channel. Success in this position will require effective communication, collaboration, and full transparency with peers, the Home Lending leadership team, as well as across the JPMorgan Chase organization.
This position reports to the Home Lending Head of Production and represents a significant leadership opportunity within the JPMorgan Chase organization.
Job Responsibilities:

• This high-impact role entails leading a large and distributed sales team and partnering directly with Operations, Marketing, and all other stakeholders to meet the needs of customers and deliver results that contribute value for JPMorgan Chase.
• The leader will identify and capitalize on strategic business opportunities, execute specific OKRs, and plan and develop capabilities, products, and programs to drive new mortgage originations for both new and existing clients.
• This high visibility and high impact role will be instrumental in developing and executing the strategic roadmap for the Consumer Originations business model, both now and in the future.
• The role carries end-to-end accountability for the Consumer Originations channel.

Required qualifications, capabilities and skills:

• Extensive knowledge of the mortgage industry, market environment, and regulatory landscape.
• 15+ years of proven general management and leadership experience, with expertise in strategy, project management, communications, sales, and overall business management
• Extensive experience navigating Chase products and large-scale sales organizations with direct P&L oversight, as well as knowledge of and relationships within sales leadership organizations across CCB and product/technology leadership.
• Expert understanding of key financial, risk management, and customer experience drivers associated with managing a geographically dispersed salesforce and will have P&L responsibility for the end-to-end mortgage product from origination through fulfillment.
• Highly focused on the customer, with track record of improving the customer experience.
• Demonstrated ability to build and sustain profitable businesses in a highly competitive and regulated environment.
• Strategic thinker with a passion for creativity and innovation, but also a willingness to focus on details and processes.
• Proven leadership and influencing skills to build great teams, attract top talent and collaborate across a highly matrixed team.
• Proven ability to promote a strong control environment by adhering to risk/control expectations, procedures, and processes.
• The ideal candidate should be a seasoned culture carrier and people leader with a proven track record of building high-performing, highly engaged, and diverse teams.
• Bachelor's degree required

Preferred qualifications, capabilities and skills:

• Advanced degree preferred

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.