Head of User Experience

YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online. 

The YouVersion Team Leader of User Experience(UX) is responsible for leading and elevating the UX, product design, and user research strategy across our two core product lanes: YouVersion Family of Apps(including the Bible App, Bible App Lite, Bible App for Kids, and Bible Loop) and Partners and Platform. This leader oversees product designers, product design directors, and UXR teams and ensures user-centric experiences from concept to launch. The Team Leader of UX will lead teams, promote design excellence, and embed user advocacy throughout the product lifecycle, collaborating with engineering, product management, and other teams to align solutions with the product roadmap using data, user feedback, and stakeholder input. Additionally, this role will set and track metrics to measure the impact of design and research efforts, driving the development of digital products that support YouVersion’s mission to engage users with God’s Word. Everyone. Everywhere. Every day. The YouVersion Team Leader is responsible for casting vision, providing direction, and leading ministry efforts within their teams to outcomes that further Life.Church’s mission and reach people for Christ. 

What You'll Do

• Foster and Lead a Vision-Driven User Experience Strategy.
• Develop and implement a comprehensive UX strategy that aligns with YouVersion’s mission. and ministry objectives, delivering impactful experiences across the full range of products and partner platforms.
• Drive the vision and execution of user-centric product design across all YouVersion apps, including the Bible App, Bible App Lite, Bible App for Kids, and our partners and platform teams, ensuring a consistent and engaging user experience.
• Establish and maintain robust design systems and guidelines to ensure consistency, scalability, and quality across the YouVersion ecosystem.
• Oversee and lead a diverse team of product designers, product design directors, and user experience researchers(UXR), fostering a culture of innovation, collaboration, creativity, and design excellence.
• Champion the importance of user research, leading the UXR team to conduct impactful studies that inform product design and enhance user engagement.
• Promote a culture of innovation through ideation, collaboration, and technology.
• Partner closely with product management, engineering, marketing, content, and other key stakeholders to align product design strategies with overall product development efforts and ensure seamless implementation.
• Build and refine design and research processes, leveraging the latest tools and methodologies to drive efficient and effective team output.
• Define and track key metrics to measure the success of user experience and design initiatives, utilizing data to inform future strategies.
• Stay current with industry trends, technologies, and best UX and product design practices, sharing insights with the team and contributing to YouVersion’s position as a leader in Bible engagement.

Skills Needed to Succeed

• Ability to self-motivate, make independent decisions, and solve problems with innovation.
• Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
• Excellent verbal, written, and interpersonal communication skills to clearly explain complicated processes and foster partnerships.
• Effective at process and organizational management to coordinate, structure, and provide vision to projects.
• Strong leadership skills and understanding of developing and guiding others.
• Ability to develop and drive a cohesive design strategy that aligns with product and company goals.
• Strong knowledge of design tools(e.g., Figma, Sketch, Adobe Creative Suite) and an understanding of front-end development practice.
• Passionate about YouVersion’s mission to engage users with the Bible, with an understanding of designing products that support spiritual growth and community.
• High school diploma or GED.
• Minimum of 10 years in UX/UI design and leadership roles with significant experience leading product design teams and managing complex, multi-product ecosystems.
• Proven experience overseeing product design and UXR Teams, inspiring creative excellence, and nurturing team growth and development.
• A track record of integrating user research into the design process to inform product development and enhance user satisfaction.

Benefits We Offer

- Paid parental leave, including maternity, paternity, and adoption leave.

- Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons. 

- Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health. 

- Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase. 

- Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.

- Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.

- Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment! 

-$160 annually in development dollars for team members to invest in their professional growth. 

- Casual dress and work environment.

- And much more!

Our Beliefs, Culture, and Commitment to Diversity

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