Head of Programme Management Office

Posted Yesterday
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Holborn-Strand-Covent Garden, London, England
Mid level
Digital Media
The Role
The Head of PMO is responsible for providing Programme Office functions to support operational and capital transformation projects. Key responsibilities include maintaining PMO platforms, providing project management support, overseeing project costs, delivering governance services, and managing risk. The role requires building strong relationships with stakeholders and developing PMO tracking improvements.
Summary Generated by Built In

Accepting applications until: 3 March 2025Job Description

At Global, we think big, work hard, and never stand still. We’re the proud home of the best media and entertainment, driven by our talented and passionate people. Our mission? To make everyone’s day brighter— our Globallers, our audiences, our partners, and our communities. Whether we’re in the studio, building world-class technology, or securing record Outdoor advertising partnerships, we make sure we’re doing it as a team. 

 

Your new role 

 

Based within the Global Outdoor Operations function, the Head of PMO is responsible for providing Programme Office functions in support of the delivery of the operational and capital transformation projects across the UK Outdoor business. 

 

Ensuring the implementation of consistent PM methodologies, this is a key Programmes role with accountability for supporting project delivery to time, cost and quality objectives; taking responsibility for helping to shape the PMO and the implementation of strategy and governance controls for the approved Programmes. 

 

This role will report to the Director of Programmes with key stakeholders being the Global Outdoor executive, Operations Director, Operational Delivery Team, Chief Operating Officer, Partnerships, Finance and Legal.  

 

 

Key Responsibilities 

  • Maintain a fully functioning PMO platform and collaboration tool 

  • Provide general support and guidance on programme and project management processes, procedures, software, tools, and techniques. 

  • Develop and provide programme management reporting and tracking of deliverables, progress and performance.  

  • Deliver governance services to relevant boards and meetings 

  • Support project gate reviews, providing quality assurance of gate materials in preparation for review and sign off.  

  • Undertake risk management and escalate issues, ensuring change control methods and processes are embedded. 

  • Integrate new assets into the business and control the flow of programme information to other teams and stakeholders. 

  • Support the Partnerships team as required on further new bids and tenders.  

  • Build excellent relationships with key internal clients with clear communication and effective escalation channels. 

  • Oversee project costs and support the project teams to deliver financial controls 

  • Develop additional PMO tracking improvements to assist in managing more detailed aspects of the overall project performance and deliverables. 

  • Identify and maintain dependencies within programme/project schedules. 

 

 

What You’ll Love About This Role 

 

Think Big: Join Global and help shape Outdoor advertising 

Own It: Cross functional role with high visibility and growth 

Keep it Simple: Fast paced, challenging and rewarding environment 

Better Together: Supportive and dynamic team 

What Success Looks Like 

 

In the first few months, you would have 
 

  • Gained a solid understanding of all the programmes and Projects within the Operations function and wider Outdoor division. 

  • Engaged with all key stakeholders  

  • Fully understood the programmes and scope of deliverables and the key dependencies and business objectives. 

  • Developed the initial PMO requirements and commenced reporting into key governance forums. 

  • Developed ideas and created a roadmap for the introduction of specific systems and platforms which enable the successful operation of the PMO 

 

What You’ll Need 

 

  • 3+ years experience of working within major capital or operational business programmes and the PMO environment 

  • Experience of working with Programme Management Office platforms 

  • A good practical knowledge of project management practices and ideally be certified/qualified at a practitioner level – Prince2 or equivalent 

  • Evidenced management of direct reports – providing challenging and stretching targets and assignments to direct reports 

  • Energetic, determined, positive, goal focussed and consistent - even under pressure. 

  • Strong analytical, interpersonal, and verbal/ written communication skills. 

  • Proficiency in Project, Visio, and all standard MS Office programs. 

  • Experience in supporting bids and tenders. 

  • Exposure to governance and risk management. 

  • Focussed on outcomes and deliver with energy and determination. 

  • Ability to Inspire others to create an environment where change is sustained. 

  • Demonstrate the ability to engage and communicate persuasively with a broad range of stakeholders, up to and including board level. 

  • Highly organised, self-driven and confident in challenging under performance  

  • High attention to detail 

  • Ability to keep it simple, cutting through complexity and seeking optimal solutions to problems and opportunities. 

  • Comfortable operating in fast paced, highly commercial and matrix environments. 

  • Ability to review situations from a number of different perspectives. 

  • Skilled at motivating teams and individuals to deliver and go the extra mile. 

  • Very resilient with people and challenging situations. 

 

Creating a place we all belong at Global 

 

We are dedicated to creating a place where different voices are represented, amplified and celebrated. We know that we can’t serve our diverse audiences without first celebrating it in our people, which is why we’re passionate about creating an inclusive culture where every Globaller can belong. So, no matter who you are or where you are from, you can find your place at Global.  

 

As a business, we believe in the importance of a healthy work-life balance and the value of a flexible and agile workforce. Therefore, we operate a Smart Working approach. If you need us to make any reasonable adjustments during your recruitment process, drop us an email at [email protected], we’ll be happy to help. 

 

Top Skills

Microsoft Project
Visio
The Company
Birmingham
4,150 Employees
On-site Workplace
Year Founded: 2007

What We Do

The UK and Europe’s largest Radio & Outdoor company, Global is home to respected, national market-leading media brands broadcasting across the UK on DAB & FM and around the world on Global Player, including Heart, Capital, LBC, Capital XTRA, Capital Dance, Classic FM, Smooth, Radio X and Gold.

Global Player allows listeners to enjoy all of Global’s radio brands, award-winning podcasts, and expertly curated playlists, in one place in app, on web and on smart speakers.

Global is also one of the leading Outdoor companies in both the UK & Europe, with over 253,000 sites reaching 95% of the UK population. Global’s extensive and diverse outdoor portfolio encompasses Transport for London’s Underground network, almost all major UK airports including Gatwick, the UK’s largest portfolio of roadside posters and premium digital screens in prime locations, as well as the UK’s largest network of buses including all major cities.

On-air, on Global Player and with our outdoor platforms combined, Global reaches 51 million individuals across the UK every week, including 26.3 million on the radio alone.

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