Head of Product Design

Posted Yesterday
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New York, NY
Senior level
Software • Telehealth
The Role
The Head of Product Design will lead the design direction and user experience across all Berry Street products. Responsibilities include managing a design team, developing user-centric design strategies, collaborating with stakeholders, conducting user research, and mentoring team members to ensure high-quality design solutions.
Summary Generated by Built In

Description

Berry Street is a business-in-a-box platform enabling registered dietitians to start and scale private practices that accept health insurance. We provide all of the software needed to run a thriving practice + administrative services like insurance contracting, eligibility verification, customer support, claims billing, and even patient acquisition.

The Opportunity:

Americans' poor nutrition is killing us (and costing us billions).

  • 3/4 are overweight
  • 1/2 are obese
  • 1/2 have 1+ chronic disease caused by poor nutrition
  • 1 in 10 will have an eating disorder in their lifetime (binge eating, anorexia, bulimia, etc.)

Nutrition therapy is both clinically proven to make a difference and most commercial health insurance plans cover it at $0 out-of-pocket.

We’re on a mission to fundamentally heal America’s relationship with food. Berry Street empowers registered dietitians to launch and grow in-network private practices. We’re creating game-changing technology to build America’s largest dietitian network and ensure that anyone can access the help they need.

Since launching in January 2023, Berry Street has raised capital from top VCs like Northzone, Village Global and angel investors like the founders of Grow Therapy, Spring, and Tilly.

The Role:

As the head of product design, you will take the reins as both leader and visionary, driving the design direction and user experience across all of our products. This pivotal role will involve building and managing a high-performing design team that is passionate about making a meaningful impact in users' lives through thoughtful design. You will oversee design processes and ensure that they align with the company's mission to improve nutritional health care.

What You'll Do:

  • Drive the design process from concept through execution, ensuring a coherent and engaging user experience across multiple platforms.
  • Lead the product design team (currently 1 FT designer), fostering a culture of collaboration, innovation, and high-quality design execution.
  • Develop and implement design strategies that focus on user-centric solutions, shaping the product vision and roadmap.
  • Work closely with product management, engineering, and other stakeholders to align design initiatives with business goals.
  • Establish and promote best practices in design methodology and user experience research.
  • Conduct user research and usability testing to gather insights and refine designs, ensuring that user needs are being met.
  • Mentor and grow the product design team, helping them develop their skills and careers.
Requirements
  • 8+ years of experience in product design at a fast-paced startup environment, with at least 3 years in a leadership role.
  • Proven track record of delivering successful, user-centered design solutions across web and mobile platforms.
  • Deep understanding of user experience principles, design thinking methodologies, rapid prototyping, and usability testing.
  • Strong leadership skills with the ability to inspire, mentor, and grow a design team.
  • Ability to communicate complex design concepts to various stakeholders and advocate for design thinking.
  • Extensive experience collaborating with cross-functional teams including product management and engineering.
  • Strong portfolio showcasing a wide range of design projects and methodologies.
  • Passionate about improving nutritional health care and the mission of Berry Street.
  • Highly motivated and able to thrive in a fast-paced and evolving environment.

Bonus Points:

  • Experience building with AI/LLMs.
  • Familiarity with digital health, wellness products, or marketplace businesses.
  • Strong aesthetic sensibility and attention to detail.
Benefits
  • The chance to drive impact within the healthcare landscape from day one
  • Comprehensive health insurance plans, including dental and vision
  • Spacious and comfortable Madison Square Park office with all of the seltzer and snacks you're heart desires (our team works in-office) 🥤
  • 4 weeks PTO 🏖️
  • 401k with match 💰
  • Citibike membership 🚲
  • Unlimited dietitian care 🍓
  • Continuous learning opportunities
  • Competitive salary
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities

The Company
HQ: New York, New York
94 Employees
On-site Workplace
Year Founded: 2023

What We Do

Berry Street is a platform for Registered Dietitians to start & grow private practices. We provide all the software and insurance services that dietitians need (network credentialing, patient eligibility, claims billing, and more), so they can focus on providing nutrition care to the 2/3rds of Americans covered with their existing health plans.

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