Head of Performance (Strategy & Ops)

Posted Yesterday
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London, Greater London, England
Senior level
Mobile • Software
The Role
The Head of Performance will work closely with the founder to establish company goals, manage KPIs, and drive strategic initiatives that enhance operational effectiveness. The role involves collaborating with departments to ensure alignment with company objectives and overseeing performance metrics.
Summary Generated by Built In

At Wheely, we are building the future of high-end transportation. We’re pioneering a new standard of excellence and crafting unparalleled brand, product and service experiences for discerning individuals who prioritize time and perfection above all else. Join us as we scale Wheely from London, Dubai and Paris to dozens of markets around the world in the coming years. With over 3000 chauffeur partners and hundreds of thousands of customers, we are fortunate to be the leading brand in all the markets we operate in.

At Wheely, we are committed to building a high-performance organisation. To achieve this, we are forming a team of generalist problem solvers who will report directly to the founder. This team will play a critical role in setting and cascading company goals, ensuring the robustness of our performance metrics and mechanisms, and driving strategic initiatives to optimise our operations.

 

Key Responsibilities:

  • Collaborate with the founder to set company goals and cascade these to departments and teams.
  • Develop and maintain tools for a comprehensive view of all goals, manage KPI cycle deadlines, and monitor KPI quality across departments.
  • Serve as a member of the Senior Leadership Team.
  • Participate in the remuneration committee, working with the founder and a non-executive board member to ensure appropriate compensation and equity strategies.
  • Own all processes related to promotion, variable compensation, and other relevant areas, to be implemented by people operations.

Requirements:

  • 6+ years of experience in top-tier strategy consulting or as an operator in a fast-growing technology company.
  • STEM or other highly quantitative degree (e.g., Economics) from a globally recognised university.
  • At least 1 year of experience managing a team.
  • Hands-on approach.
  • Experience with SQL or Python (preferred), but can be learned on the job.

WHAT WE OFFER

Wheely expects the very best from our people, both on the road and in the office. In return, employees enjoy flexible working hours, stock options, and an exceptional range of perks and benefits.

  • Competitive salary and equity package
  • Medical insurance, including dental services
  • Life and critical illness insurance
  • Monthly credit for Wheely journeys
  • Lunch allowance
  • Cycle to work scheme
  • Professional development subsidies
    Wheely has an in-person culture but allows flexible working hours and work from home when needed.

Wheely is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

Top Skills

Python
SQL
The Company
HQ: London
234 Employees
On-site Workplace
Year Founded: 2010

What We Do

A luxury ride-hailing service which brings together professional chauffeuring of the highest standard and the convenience of all things mobile. Wheely currently operates in London, Moscow, Paris and Dubai. Our easy to use app allows to request executive journeys both on-demand or in advance.

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