Head of Mortgage Operations

Company Overview

Mesa is on a mission to make homeownership more affordable and rewarding. Led by a world-class team of repeat founders and fintech operators from Uber, Amex, Robinhood, Capital One, BILT, Cash App, Square, Zillow, LendingTree, and Spotify, they are creating the homeowner membership category.

They are backed by some of the best investors in the world and are looking for world class talent to join their team.

The Role

Head of Mortgage Operations

We are seeking a highly organized and experienced Head of Mortgage Operations to oversee the execution and ongoing operations of an independent mortgage brokerage firm. This role will be responsible for coordinating entity formation, licensing, compliance, technology integration, customer experience, and overall operational efficiency.

How you’ll make an impact

• Entity Formation & Licensing: Work closely with legal and compliance teams on formation of an LLC or INC and manage corporate filings in multiple states. 
• Licensing: Coordinate NMLS filings for mortgage brokerage activities, ensuring compliance with local regulations.
• Compliance Management: Oversee state and federal regulatory updates, manage quality control processes, and prepare for audits and examinations. Ensure the brokerage adheres to compliance policies set by Absolute Home Mortgage.
• Consumer Mortgage Application Experience: Oversee the mortgage processing workflow, application, and experience.
• Operations & Process Management: Oversee day-to-day operations of the mortgage brokerage division. Develop and implement efficient workflows for loan origination, processing, and closing. Create and manage systems to track loan applications, approvals, and disbursements.
• Technology Management: Coordinate system integrations.
• Team Leadership: Scale team from QI, loan officers, etc.

Requirements

• Proven experience (7+ years) in mortgage brokerage operations or a similar role.
• Strong understanding of NMLS licensing and compliance requirements.
• Familiarity with Loan Origination Systems (Encompass 360 or similar).
• Experience managing corporate filings and regulatory documentation.
• Excellent organizational and project management skills.
• Knowledge of third-party origination and consumer mortgage processing.
• Must love dogs

Benefits

• Competitive compensation, including meaningful equity
• Best in class health, dental, and vision insurance
• 401(k) plan
• Unlimited vacation policy

Location: We’re building our team in Austin, TX, Charlotte, NC, and New York, NY but are open to remote candidates.

To Apply: Principals only. But seriously, no recruiters.