Head of Digital Straight Through Processing

About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
 

About Our Team:

The Head of Digital Straight Through Processing is a Senior Technology Leadership role with responsibilities to build and maintain the next
generation Underwriting and Credit Decisioning Platforms. This role is accountable for management of complex/critical/large professional
disciplinary areas and People Leadership.
Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the
function. Applies in-depth understanding of the business impact of technical contributions. In-depth understanding of how own sub-function
contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also
necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the
function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of
expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some
external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach
to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full
management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance
evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse
(cross-discipline) activities. Typically, a direct report to a C16 role and function as an intergral member of the functional leadership team within
a country/site location, job family, or line of business
Responsibilities:

• Take the lead on the design, implementation, and successful delivery of large-scale or significantly difficult software solutions that have a long-term impact on a product, technology or architecture.

• Design approaches and the code you personally contribute is noteworthy in some way (e.g., a significant refactor that simplifies or improves architectural quality, enables us to maintain a competitive advantage, offers significant extensibility, performance, scalability, or has organization-wide operational excellence impact). Identify and tackle intrinsically hard problems. (e.g., highly complex, ambiguous, undefined, with less existing structure, or having significant business or security risk or potential for significant impact).

• Deliver artifacts that set the standard within your organization for engineering excellence, from designs to algorithms to implementations. Your personal code submissions and reviews of other people’s code are instructive and make the overall code corpus better.

• Lead and actively participate in design reviews, aligning teams across your organization towards coherent architectural strategies. You bring clarity to complexity, probe assumptions, illuminate pitfalls, and foster shared understanding.

• You are a pragmatic problem solver, applying judgment and experience to balance trade-offs between competing interests. You are flexible, adapting your approach to meet the needs of the team, project, and product.

• Actively recruit as well as participate in the hiring/interview process.

• Play a significant role in the career development of others, actively mentoring and educating the larger SDE community on trends, technologies, and best practices.

• Keep abreast of industry trends. You effectively research and benchmark our technology against other competing software in the industry. You understand that many problems are not essentially new.

• Contribute to intellectual property (e.g., invent, submit patents, etc.)

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 15+ years of relevant experience in a senior Engineering or Technology Leadership role.

• Significant experience building complex business and/or transactional models.
  Has thrived and succeeded in delivering high quality technology products / services in a high growth environment where
  priorities shift rapidly.

• Ability to use hard data and metrics to back up assumptions and develop business cases.

• First-class leadership and influencing skills, including experience managing a Software Engineering Team

• Demonstrated interpersonal and talent management skills, including the ability to identify and develop product management
  talent.

Education:

• Bachelor’s/University degree in Engineering

• Master’s degree preferred

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Job Family Group:

Technology

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Job Family:

Digital Software Engineering

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jan 31, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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