Head of Card Issuing

Posted 9 Days Ago
Be an Early Applicant
Milan
Senior level
Fintech • Payments • Financial Services
The Role
Lead the strategic development and management of the company's card issuance program, overseeing compliance, product development, and partnerships to optimize customer experience and financial performance.
Summary Generated by Built In

About Satispay

At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.

Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.

🚀 Join us as a Head of Card Issuing and let's make magic happen together.

Role Overview

The Head of Card Issuing will lead the strategic development, implementation, and management of the company’s credit and debit card issuance program. This role involves overseeing product development, compliance, risk management, partnerships, and operational execution to ensure a seamless and competitive card offering. The ideal candidate will have deep expertise in card issuing, payments technology, regulatory frameworks, and financial operations.

Your Mission:

  • Strategic Leadership. Define and execute the company’s strategy for launching and scaling a successful card-issuing business.

  • Product Roadmap Development. Develop a roadmap for card products, ensuring alignment with customer needs and business objectives.

  • Cross-Functional Team Leadership. Mentor product, technology, risk, compliance, operations, and marketing teams to drive the card program’s success.

  • P&L Management. Own the financial performance of the card-issuing business, setting targets, and ensuring revenue growth.

  • Product Development & Execution. Oversee the end-to-end design and implementation of card-issuing products.

  • Partnership Management. Select and manage key partners to successfully launch and scale card-issuing initiatives.

  • Network & Regulatory Relations. Establish and manage relationships with payment networks (Visa, Mastercard, etc.) and regulatory bodies.

  • Contract Negotiation. Negotiate agreements with key stakeholders, including card networks, processors, fraud prevention providers, and BIN sponsors.

  • Regulatory Compliance. Ensure full adherence to local and international regulations.

  • Risk Management. Implement frameworks to mitigate fraud, chargebacks, and financial losses.

  • Legal & Compliance Alignment. Work closely with legal and compliance teams to ensure regulatory alignment.

  • Customer Experience Optimization. Define and refine customer onboarding, KYC processes, and overall cardholder experience.

  • Marketing & Distribution. Develop strategies to drive adoption, engagement, and growth.

  • Performance Monitoring & Optimization. Track KPIs (e.g., transaction volumes, retention rates, profitability) and implement data-driven improvements.

Your Ideal Profile:

  • Proven Leadership. Experience: 6+ years in payments, card issuing, or financial services, with a preference for scale-up fintech environments.

  • Card Program Leadership. Proven ability to launch and manage successful card programs at a fintech, bank, or payments company.

  • Payments Expertise. Strong understanding of payment processing, interchange, BIN sponsorship, and card network dynamics.

  • Regulatory & Compliance Knowledge. Experience working with regulatory agencies and compliance teams to ensure adherence to industry standards.

  • Strategic Execution. Ability to think strategically and drive execution in a fast-paced environment.

  • Negotiation & Partnership Management. Strong negotiation skills with experience managing external partnerships.

  • Data-Driven Decision Making. Expertise in leveraging data for performance measurement and business optimization.

  • Leadership & Communication. Excellent leadership, communication, and stakeholder management skills.

Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle! Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.

Your perks as a Satisperson

🙆🏻 Join an international team to grow with

🏡 Hybrid working policy

🍽️ Fuel your day with our meal vouchers 

🌐 Preply language platform access to expand your language skills

❤️‍🩹 Take care of yourself and your family with our health insurance plan

⭐ Benefit from our 1.2k company welfare budget

🚀 Own part of Satispay’s success with our Stock Option Plan 

✈️ Moving from abroad? Get support for your relocation

👵🏻 Plan for the future with our pension plan 

👩🏻‍💻 Gear up with our tech equipment 

🥳 Join us in the fun with team-building events, parties, trips, and more!

Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!

Equal Opportunity Employer

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless – for instance - of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn More About Us

Curious about our core values? Explore them here.

#LI-Hybrid
#LI-GA1

Top Skills

Card Issuing
Fraud Prevention
Payments Technology
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The Company
Milan, Lombardy
765 Employees
On-site Workplace
Year Founded: 2013

What We Do

Satispay powers payments for the people - help you send, receive and save money, whichever side of the exchange you stand.

Launched in 2015 as a European payment network, becoming an Italian unicorn in 2022 was a significant milestone for us. But what truly matters is our dedication to simplifying payments for individuals and businesses alike, making life easier for everyone. As part of our commitment, we're proud to offer innovative services like our meal vouchers, which streamline benefits for employers and promote local businesses.

Within our community of 4 million consumers and 300,000 merchants, we're more than just numbers; we're a diverse team of over 600+ talented professionals from various backgrounds, shaping the future of payments in Europe.

Interested in joining us? Explore our open positions: we'd love to connect with you!

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