Head of Brand Communications

Job Overview:

We are seeking a visionary Head of Brand Communications to lead our marketing communications efforts. In this dynamic role, you will drive brand awareness, engage audiences, and position Plex as the go-to streaming service for entertainment enthusiasts worldwide. You will oversee public relations, corporate communications, brand marketing, social media, event marketing, and more. This is a high-impact leadership position with the opportunity to shape Plex’s voice and presence in the marketplace.

What you'll do

• Public Relations: Develop and execute PR strategies to amplify Plex’s visibility, manage media relations, and enhance our reputation as a trusted video streaming service.
• Corporate Communications: Oversee internal and external communications, ensuring consistent messaging across all touchpoints.
• Brand Marketing: Drive brand positioning and awareness through strategic campaigns that resonate with diverse audiences.
• Social Media Management: Lead the social media team to create compelling, platform-optimized content that drives engagement and community growth.
• Influencer Marketing and Community Building: Partner with influencers to create content that promotes Plex products or services. 
• Event Marketing: Plan and execute events (virtual and in-person) to showcase Plex’s offerings and engage with key stakeholders, partners, and users.
• Campaign Development: Conceptualize and oversee integrated marketing campaigns that support user acquisition, retention, and engagement goals.
• Partnerships: Collaborate with cross-functional teams and external partners to align marketing efforts with broader business objectives.
• Performance Metrics: Define and track KPIs to measure the success of marketing and communications initiatives, leveraging data-driven insights for continuous improvement.

What you bring to the table

• 10+ years of experience in marketing and communications, including leadership roles within the media, entertainment, or tech industries.
• Proven expertise in public relations, corporate communications, and brand marketing.
• Strong understanding of social media trends, platforms, and best practices.
• Experience building brand loyalty campaigns through community building and influencer marketing. 
• Experience in event planning and execution, with a flair for creative storytelling.
• Exceptional written and verbal communication skills.
• Strategic thinker with a data-driven approach to decision-making.
• Ability to thrive in a fast-paced, collaborative environment and manage multiple projects simultaneously.
• You are kind, humble, helpful and enjoy getting stuff done
• You are intrinsically motivated, able to manage your time, and enjoy working with a distributed team across the globe
• You believe in asking for help and helping others when they ask, never throwing a problem over the wall
• You are hungry to have an impact, continuously working to improve our product, process and push the team to be its best

Who we are

Plex is a global streaming media platform that gives millions of customers around the world the freedom to enjoy all the content they love in one simple, beautiful app. Our vision is to empower real human connections by bringing people and entertainment together. So, we’re on a mission to create a global community for streaming content that people can depend on to easily discover, experience, and share all of the entertainment that matters to them.

What sets us apart

• We are the largest independent streaming platform built by a global team of employees who are fanatically passionate about delivering the highest quality, most unified, and user-friendliest entertainment experience possible.
• We have always been a distributed organization, with people making great things happen in over 20 different countries and 11 time zones. 
• We host epic in-person off-sites to bring team members together a few times a year. 
• We are passionate about our mission and we work hard, while still providing flexibility around a schedule that works for you.
• We love what we’re building and our user community is an integral part of our development process. We actively engage with customers to understand what is working, what they want more of, and how we can be better.
• We are committed to improving the communities where we live and work with charitable contributions, partnerships, and service.

Remote Work

• Plex hires new team members in countries around the world. 
• As such, Plex does not sponsor employment visas.
• All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our hiring team can help answer any questions about location after starting the recruiting process. 
• Also, please note, though we largely work asynchronously, as it relates to meetings, those generally occur between UTC 1600 to UTC 1900

The Plex Values

• Be kind, humble, and helpful.
• Approach problems with curiosity, creativity, and flexibility.
• Put yourself on the customer’s couch.
• Be a good steward. Like a boss!
• Build relationships to ensure healthy debate.
• Foster a global and diverse team spirit.
• Show gratitude and give back.
• Seek balance for yourself and Plex.

Compensation

Our compensation reflects the cost of labor across several US and Global geographic markets. The base pay for this position ranges from $150,000/year in our lowest geographic market up to $200,000/year in our highest geographic market. Pay is based on a number of factors including market location, seniority, local currency and may vary depending on job-related knowledge, skills, and experience.

Benefits

• Monthly Balance Wellness Stipend
• Productivity Stipend
• Flexible paid time off
• Paid parental leave
• Hardware stipend
• Flextime, work from anywhere
• Comprehensive health insurance
• Stock options
• 401k (US employees)
• Plex for the Planet community service opportunities

Diversity, Equity, and Inclusion at Plex

At Plex, our vision is to empower real human connection by bringing people and entertainment together. This vision is at the heart of our diversity, equity and inclusion work. 

As a fully remote, global company, we take pride in our ability and dedication to building a workforce that represents our global audience. Our virtual work environment is intentionally designed to draw from all backgrounds, creating a sense of belonging and ownership for every employee. 

As we create a global community of streaming media, we know we need a team that represents the diversity of our users and a company culture that welcomes people to be their authentic selves, and we’re all in!  

Our DEI efforts are focused on the following:

• Building a diverse and global company
• Creating an inclusive culture

Our DEI Foundations:

• Participation, Education and Awareness, Data and Understanding
  

Does this sound interesting? We're looking for a Head of Brand Communications  who is ready to join us to have a material impact in Plex's growth and success!

Plex is an Equal Employment Opportunity employer and is committed to building an inclusive and diverse workforce. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other classification protected by applicable discrimination laws. Should you require an accommodation during our interviewing and hiring process, please let your recruiter know.