Head of B2B Sales Technology

Posted 18 Days Ago
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Austin, TX
Hybrid
Senior level
Artificial Intelligence • Cloud • Digital Media • Machine Learning • Mobile • Software • Design
Join our mission to empower the world to design.
The Role
The Head of B2B Sales Technology will lead the design, implementation, and optimization of systems that enhance the sales and customer success organization at Canva. Responsibilities include developing a B2B systems strategy, collaborating with stakeholders, identifying process enhancements, and mentoring a team of systems professionals.
Summary Generated by Built In

Join the team redefining how the world experiences design
Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time-consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.
What you'd be doing in this role
As Canva scales, change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavor of the type of things you'll be working on when you start, but this will likely evolve.
The Head of B2B Sales Technology will be responsible for designing, implementing, and optimizing systems, tooling, and processes that drive the efficiency and effectiveness of Canva's Sales and Customer Success organization. In this role, you will lead a multi-layered team of Systems Admins, Developers, Business Systems Analysts, and Program Managers. You will play a critical leadership role in ensuring that our systems align and support Canva's strategic objectives, ambitious growth goals, and GTM capabilities.
At the moment, the role is focused on:

  • Developing and executing a comprehensive B2B systems strategy that supports our business goals and enhances the customer experience.
  • Working closely with key stakeholders across Marketing, Data, Finance, and IT to ensure alignment on priorities and effective communication across teams.
  • Staying ahead of industry trends and new technologies (including AI) to proactively capture opportunities to innovate.
  • Bringing a vision for our technology roadmap to balance the objectives of efficiency/streamlining, innovation, and adopting best-in-class solutions.
  • Oversee the team's implementation and optimization of sales systems and bring quality, velocity, and transparency to the team's execution cadence and ways of working.
  • Identifying opportunities for process enhancements and system efficiencies.
  • building and mentoring a high-performing team of systems professionals, and fostering a culture of collaboration and excellence.


You're probably a match if you have:

  • Extensive leadership experience in sales operations, systems management, or a related field, with a proven track record of success in global, fast-growing B2B environments.
  • Strong understanding of sales processes and systems, including CRM platforms (e.g., Salesforce, HubSpot), CPQ solutions, data, and enrichment vendors.
  • Excellent leadership and team management skills, with a focus on developing talent and driving performance.
  • Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Experience in project management and change management is a plus.


About the team
Our Sales and Success team supports Canva Enterprise, with the mission to empower every organization to design. Canva Enterprise lets organizations consolidate design, content production, and collaboration tools under one secure and centralized account. From whiteboards to docs, to presentations and our AI platform Magic Studio, our Sales team works with all departments empowering them to create and collaborate at scale.
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity, and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Health benefits plan to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge, and support you personally


Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills, and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!
Please note that interviews are conducted virtually.
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What the Team is Saying

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The Company
HQ: Austin, TX
5,000 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

Canva is a free, online tool where you can create social media posts, presentations, posters, videos, logos and more. Our community of 220 million+ monthly active users is already creating 400+ designs every second, but we’re just 1% of the way to our goal.

It’s hard to explain what makes life at Canva so special, but we've identified two key ingredients: talented people around the world and a values-driven culture that inspires us to do our best work. So if you’re looking to design your dream career and experience meaningful opportunities to grow, come and join us.

Why Work With Us

We're driven by our simple but radical 2 Step Plan: Step 1, become one of the most valuable companies in the world. Step 2, do the most good we can. And as part of a truly global company, you'll get to be part of our US success story from the early stages, helping us build and scale from the ground up. Find your next opportunity to have an impact.

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Canva Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

You'll enjoy meaningful face-to-face time with your team, as well as plenty of opportunity to enjoy the benefits of working from home.

Typical time on-site: Flexible
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HQAustin Campus and US HQ
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HQCanva's Flagship Campus and Company HQ
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Canva, Melbourne
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San Francisco Hub
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