Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
We are seeking a Hardware Technician I to join our Hardware team, responsible for essential tasks including computer imaging, hardware troubleshooting, managing return merchandise authorizations (RMAs), supporting device audits, handling physical device logistics, asset tagging, and resolving Jira ticket queries.
Key Responsibilities:
- Provide on-site technical assistance for both software and hardware issues at our Costa Mesa headquarters.
- Offer support for Asset Management tasks, including audits, inventory management, and shipping logistics.
- Handle the repair, refurbishment, and e-waste processes for desktops, laptops, and mobile devices.
- Manage the deployment of mobile technology including cell phones, hotspots, tablets, and encrypted USB drives.
- Image, configure, and deploy endpoint hardware such as laptops, desktops, mobile devices, monitors, and peripheral equipment.
- Maintain a full workload of support tickets, ranging from application installations and device configurations to hardware troubleshooting and system upgrades.
- Prepare workstations with necessary equipment such as monitors, keyboards, mice, and additional peripherals.
- Assist in the creation and maintenance of team documentation.
Qualifications:
- At least one year of experience in PC/Apple hardware and operating systems (Windows 10/11, Mac OS, Linux).
- A minimum of one year of experience managing desktop-related incidents and providing desk-side support, preferably with Jira ticketing.
Proficiency in the following technologies is required:
- Windows 10/11
- macOS and iOS
- Basic knowledge of Linux (Ubuntu, RHEL, & Nix) is a plus
- Familiarity with OS Imaging is advantageous
- Experience with desktop applications such as Microsoft Office, Adobe, Anti-Virus, and PAM is beneficial
- The ideal candidate should be enthusiastic, motivated, a good team player, dependable, and possess outstanding customer service skills.
- Attention to detail and strong organizational skills.
- Availability to travel to local offices as necessary.
- Ability to lift up to 50 pounds without assistance.
US Salary Range
$46,000—$69,000 USD
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
- Platinum Healthcare Benefits: For U.S. roles, we offer comprehensive medical, dental, and vision plans at little to no cost to you.
- For UK roles, Private Medical Insurance (PMI): Anduril will cover the full cost of the insurance premium for an employee and dependents.
- For AUS roles, Private health plan through Bupa: Coverage is fully subsidized by Anduril.
- Basic Life/AD&D and long-term disability insurance 100% covered by Anduril, plus the option to purchase additional life insurance for you and your dependents.
- Extremely generous company holiday calendar including a holiday hiatus in December, and highly competitive PTO plans.
- 16 weeks of paid Caregiver & Wellness Leave to care for a family member, bond with your baby, or tend to your own medical condition.
- Family Planning & Parenting Support: Fertility (eg, IVF, preservation), adoption, and gestational carrier coverage with additional benefits and resources to provide support from planning to parenting.
- Mental Health Resources: We provide free mental health resources 24/7 including therapy, life coaching, and more. Additional work-life services, such as free legal and financial support, available to you as well.
- A professional development stipend is available to all Andurilians.
- Daily Meals and Provisions: For many of our offices this means breakfast, lunch and fully stocked micro-kitchens.
- Company-funded commuter benefits available based on your region.
- Relocation assistance (depending on role eligibility).
- 401(k) retirement savings plan - both a traditional and Roth 401(k). (US roles only)
The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
Anduril is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Anduril team is made up of incredibly talented and unique individuals, who together are disrupting industry norms by creating new paths towards the future of defense technology. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process. If you are someone passionate about working on problems that have a real-world impact, we'd love to hear from you!
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
Top Skills
What the Team is Saying
What We Do
Anduril is a defense products company. Unlike most defense companies, we don’t wait for our customers to tell us what they need. We identify problems, privately fund our R&D and sell finished products off the shelf. Ideas are turned into deployed capabilities in months, not years.
Why Work With Us
Thinkers and doers working interdependently. We bring the brightest minds and best-in-class talent together with veterans who have lived the problems of our warfighters.
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