GRA Systems and Metrics Associate-1

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question. 

With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we’re uniquely placed to do this and to grow a strong, successful business.  

This is an exciting time to join us and help shape the future. It’s an opportunity to be part of something special. 

Job Purpose:

The purpose of this role is to manage the regulatory information management (RIM) system for all Consumer Healthcare products worldwide to support key regulatory processes and enable the company to meet its regulatory, legal and pharmacovigilance obligations.

This role is responsible for the operation of the regulatory systems and processes used to prepare and store regulatory submissions, labelling, planning/tracking and generating KPIs/metrics and compliance reports. This role will work closely with central, regional and key local regulatory CH teams, and key external regulatory agencies/trade associations to ensure key information is provided to meet internal/external compliance databases (e.g. EU Art 57) and PV systems.

This role will proactively evaluate systems and processes and recommend improvement activities to enhance the speed of innovation delivery and deliver efficient compliance via targeted KPIs.

Key Responsibilities:

System Administration:

• Identify and drive system or process changes to enhance data quality, user experience and compliance.

• Provide guidance and support for related initiatives, including system upgrades and enhancements in support of regulatory processes and obligations.

• Monitor system performance and ensure that performance or capability issues are resolved effectively.

• Partner with IT colleagues on system implementation and change control activities, including development of iQMS IT quality documentation to support user acceptance, including test scripts and reports.

System Reports:

• Support in managing the design, validation and delivery of regulatory reports for compliance and dept. KPIs.

• Ensure timely delivery of ad-hoc and regular reports.

Data Compliance:

• Ensure capture of high data quality regulatory data.

• Identify and communicate data errors and inconsistencies, and drive data remediation initiatives as required.

• Manage the delivery of compliance reports required to support business stakeholders.

User training and support:

• Delivery of effective system user training and system access promoting compliant use of RIMs application.

• Ensure up to date process documentation, training materials and user guides.

• Provide Systems Administration, including management of user access and roles.

• Provide day-to-day support to the users.

• Champion the importance of registration tracking within the organization through regular communication with global stakeholders.

Other Activities:

• Support as necessary other activities related to systems team.

Qualifications & Skills:

Bachelor’s degree (or equivalent experience)

2- 4 years’ experience in regulatory operations (or similar) role.

Experience within pharmaceutical organization, in particular Regulatory Affairs.

• Understanding of global regulatory affairs processes.

• Familiarity with the range and types of non-prescription healthcare products, including over the counter (OTC) medicines, cosmetics and devices

• Awareness/experience of EMA EudraVigilance, Medicinal Product Dictionary (EVMPD) requirements.

Advanced knowledge of Regulatory Information Management.

• Global role with need to understand IT systems, process links and awareness of healthcare product registration processes.

• Familiarity with database applications, concepts and reporting.

• Experience of project and business analysis.

• Excellent understanding of standard IT applications, including advanced use of Microsoft Excel to manipulate reports and summarize data.

• Knowledge of Insight Manager application.

• Knowledge of cloud-based applications.

• Familiarity with systems validation and project quality methodologies (e.g. iQMS, Agile).

• Clear and accurate editorial skills to ensure data reported is consistent and meaningful.

• Excellent organizational and coordination skills.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
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Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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