Global Project Digital & Process Manager

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

This position will play a key role to support our vision: We are digitizing our supply chain to build greater connectivity between our business and those of our customers and suppliers. With enhanced visibility of the flow of goods and information, we will predict and proactively eliminate waste, deliver an unrivalled customer experience, maximize value for Brambles, establish ourselves as a partner of choice to our suppliers, and protect our people and the planet. 

As a Project Manager, you will be pivotal in overseeing the planning, execution, and completion of various projects within the Supply Chain Digitization team. You will be responsible for ensuring that projects are delivered on time, within scope, and within budget while meeting quality standards and stakeholder expectations.

You will be responsible for leading process improvement initiatives, streamlining workflows, and enhancing operational efficiency to drive sustainable business growth and performance. You will work closely with cross-functional teams to analyze, design, implement, and monitor business processes and workflows, identifying areas for improvement and driving change to achieve strategic objectives and maximize value creation.

You will manage end-to-end the Supply Chain Digitalization use cases as part of Supply Chain Digitization roadmap. You will be the link between business users and the technical team and support business translation into technology and implementation of tools.

You will work closely with IT and Digital Brambles teams and with 3rd party companies to ensure the delivery of the Supply Chain Digitization roadmap.

Scope

Number of Countries: Global

Number of Locations: Global Service Centres and Office Spaces Related to Supply Chain

Major / Key Accountabilities

• Project Planning and Scheduling: Develop comprehensive project plans outlining project scope, objectives, deliverables, timelines, resources, and budget requirements.
• Resource Management: Allocate resources effectively and efficiently to ensure the successful execution of projects. Coordinate with team members, vendors, and third-party contractors as needed.
• Risk Management Identify potential risks and develop mitigation strategies to address them proactively. Monitor and manage project risks throughout the project lifecycle. Escalating issues when necessary.
• Communication and Stakeholder Management: Serve as the primary point of contact for project stakeholders. Facilitate regular communication and provide timely updates on project progress, milestones, and key deliverables.
• Quality Assurance: Implement quality control measures to ensure that project deliverables meet established standards and requirements. Conduct regular reviews and evaluations to assess project performance and identify areas for improvement.
• Change Management: Manage changes to project scope, schedule, and budget effectively. Assess the impact of change requests and coordinate with stakeholders to implement changes while minimizing disruption to project timelines and objectives. Be a change agent and manage the change properly to guarantee successful delivery and sustainability of the improvements implemented.
• Documentation and Reporting: Maintain accurate and up-to-date project documentation, including project plans, status reports, meeting minutes, and other relevant records. Report on the progress made on a weekly basis and prepare the project reviews Generate comprehensive project reports for internal and external stakeholders as required.
• Work with external partners/suppliers and consultants to make sure we implement the best available technology and processes efficiently and drive the value for the business.

• Lead cross-functional communications with Supply Chain partners to drive efficiencies.

• Collaborate with Subject Matter Experts (SME) in the creation of current state mapping to form the basis of Use Case analysis.
• Work with cross functional team to ensure that the current state map is representative of the whole enterprise process.
• Collaborate with the technical team to design and create a Proof of Concept (POC) to prove the anticipated benefits.
• Apply the concepts and benefits of the Digital Tools (Control Tower, Robotic Process Automation - RPA, Predictive Analysis, Data Connectivity…) to design process improvements and identify and quantify the potential benefits.
• Create the future state map with sign off from the regional stakeholders.
• Support the creation of the business case with the regional stakeholders ensuring sign off and alignment.
• Work with the Cost Optimization Manager to ensure value delivery and tracking of benefits realization.

Measures

• Delivery of use cases as part of Supply Chain Digitization Roadmap on time, within scope, and within budget while meeting quality standards and stakeholder expectations.
• Adoption of tools
• Ensure solutions created are aligned with Supply Chain Digitization strategy.

Authorithy / Desicion Making

• Decisions in line with project delivery.
• The budget of the projects will be several millions

Challenges

• Travel required (up to 20%)
• Leading project teams that are not direct reports
• Influencing stakeholders outside supply chain

Qualifications

Bachelor's degree in supply chain, Operations, Engineering, Computer Science, Mathematics, Statistics or similar is required

Experience

• 5 - 7 yrs. supply chain experience (gained within the CHEP supply chain a distinct advantage)
• Demonstrated strong project management skills.
• Demonstrated results in change management and driving value through change.
• Proven experience in mapping of processes and process improvement.
• Experience on turning data into insights and extracting value out of data.
• Desirable to have strong technical experience across a range of data-related tools and technologies such as databases or Data science environments like Databricks.
• Working with developing technologies and providing structured feedback into the product development cycle is important.

Skills and Knowledge

• Change Management and Project Management skills. Strong understanding of project management principles, methodologies, and tools.
• Proficiency in project management software and tools (e.g., Microsoft Project, Jira).
• Strong understanding of software development lifecycle methodologies, including Agile, Scrum, and Waterfall.
• Broad Supply chain wide knowledge and interest
• Solid technical background with knowledge of software development concepts, technologies, and best practices.
• Desirable to have knowledge on AI and cloud computing.
• Excellent written and spoken communication skills. Strong presentation skills
• Excellent leadership, negotiation and interpersonal skills with the ability to build and maintain positive relationships at all levels of the organization.
• Exceptional decision-making, and critical thinking abilities, with a focus on delivering results and driving continuous improvement. Excellent analytical and problem-solving with a data-driven and results-oriented approach to process improvement.
• Ability to quickly develop and execute a plan amongst ever changing priorities.
• Understanding of financial management, especially capital investment decisions

Preferred Education

Degree and equivalent

Preferred Level of Work Experience

5 - 7 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].