Global Product Manager, Infrastructure Managed Services

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Rockwell Automation is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable. Headquartered in Milwaukee, Wisconsin, we employ over 26,000 problem solvers dedicated to our customers in more than 100 countries.

We believe we are doing things never before possible. And we need the brightest minds to help make that happen – the makers, the forward thinkers, the problem solvers. That's where you come in.

We are looking for a Global Product Manager to join our growing team in Infrastructure Managed Services. Rockwell Automation's Lifecycle Services business is looking for a team-oriented, growth-minded person with experience communicating complex technical concepts to a variety of audiences to join our Network & Cybersecurity Services Portfolio team. You will report to the Infrastructure Managed Services Global Capability Manager and lead continued differentiation in our Infrastructure Managed services while leading the development of a long-term offering roadmap. You will be responsible for high-visibility Infrastructure Managed services offerings that support our strategic goal of providing lifecycle services to our customers while driving the growth of our portfolio.

Your Responsibilities:

• Lead the current and future Infrastructure Managed Services Product Line, including services ranging from assessments and implementations to managed services.
• Lead the strategy for outward commercial messaging of your services.
• Jointly measure and analyze business performance with the Capability Manager to gain insights into customer buying behaviors.
• Connect the Infrastructure Managed Services Product Line to other businesses within Rockwell Automation to deliver total solution value to customers.
• Evaluate new and emerging technologies in the Infrastructure Managed Services marketplace for integration and development of standard portfolio offerings.
• Represent Rockwell Automation at Infrastructure Managed services industry events and provide expertise to the industrial marketplace.
• Identify customer needs and collect customer requirements globally from multiple sources to understand market problems.
• Lead product line marketing, including presenting concepts, business cases, value propositions, and development to key stakeholders and executives.
• Collaborate with multiple services and technology Business Unit Product Managers to ensure the roadmap of products/services/initiatives is widely understood, supported, and aligned with the broader company strategic and product roadmaps.
• Identify gaps between the desired roadmap and the realizable roadmap, including options for bridging the gap.
• Advocate for the voice of the customer in the product development process.
• Track and lead year-over-year growth around products under direct control.
• Collaborate with Commercial Marketing, Business Development, and Sales to develop marketing plans and commercial launch activities.
• Work with the product development team and contribute to detailed requirements during development.

The Essentials - You Will Have:

• Bachelor's Degree
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Typically requires 8 years of experience in product management, product development, sales, marketing, or a related field in the area of Infrastructure Managed Services.
• Bachelor's Degree in IT, Business, Engineering, or Marketing.
• Commercial background and knowledge of cybersecurity offerings.
• Expertise in current industrial cybersecurity industry trends, competitive landscape, and service gaps.
• Experience guiding teams through complex and ambiguous scenarios.
• Experience communicating complex concepts to a variety of audiences, including executive teams.
• Previous global experience.
• 10-15% travel expected.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. At Rockwell Automation, we are dedicated to building a diverse, inclusive, and authentic workplace. So if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

What We Offer:

• Savings Fund doubled by us
• Food coupons
• Subsidized cafeteria
• Transportation services
• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development
• Retirement benefits
• Life Insurance

This position is part of a job family. Experience will be the determining factor for position level and compensation.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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