Global Process Engineer

Posted 8 Days Ago
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Artigues-près-Bordeaux, Bordeaux, Gironde, Nouvelle-Aquitaine
Mid level
Healthtech • Information Technology • Software • Consulting
The Role
As a Global Process Engineer, you will optimize IT processes within the Dedalus infrastructure team, document processes for audits, enhance documentation, manage the CMDB development, integrate automation tools, and improve cloud readiness while collaborating with internal teams.
Summary Generated by Built In

Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team!

GLOBAL PROCESS ENGINEER

Join us as our GLOBAL PROCESS ENGINEER at Dedalus, one of the World’s leading healthcare technology companies, ideally in Bordeaux, France, to do the best work of your career and make a profound impact in providing better care for a healthier planet.

What you’ll achieve

As the GLOBAL PROCESS ENGINEER, you will be in charge of developing, optimising and improving IT processes within the infrastructure team. Document IT processes to pass audits. Taking care about our internal IT documentation and the Intranet appearance of the infrastructure team. Developing the infrastructure part of the CMDB. Bring in your cloud experiences.

You will:

  • Define, implement, monitor and optimize IT processes with the internal IT department of Dedalus.

  • Prepare and maintain IT process documentations not only for audits.

  • Taking care about our Intranet appearance and optimizing the information / usages for our employees.

  • Developing the infrastructure part of the CMDB (based on ServiceNow) and design the implementation of the CMDB in automated processes.

  • Integrate automation tools and processes to enhance system administration efficiency.

  • Collaborate with internal teams.

  • Update and maintain documentation, policies, and procedures.

  • Collaboration to further expand the cloud readiness within Dedalus.

Take the next step towards your dream career

At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:

Essential Requirements

  • Bachelor's or master’s degree in computer science or other education (e.g., IT specialist / systems integration) with experience in IT process definitions and implementations, knowledge about automating processes and cloud environments.

  • Knowhow in operating modern IT environments

  • Willingness to tackle complex and challenging projects

  • Ability to work in a team

  • Goal- and result-oriented action ("doer mentality")

  • Good English language skills (written and verbal)

  • Strong proficiency in ITIL based process implementations

  • Knowledge of system administration: Windows & Linux

  • Knowhow in cloud-technologies (AWS, AZURE, GCP)

Desirable Requirements

  • Bonus: CheckMK; VMware ARIA, Automation (Saltstack)

  • Basic knowledge: script languages

Permanent position to be filled as soon as possible, preferably in Artigues-près-Bordeaux, France. After a period of adaptation, hybrid work will be possible.

We are Dedalus, come join usDedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7,600 people, including around 1,000 people in France, in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make, and, on this journey, we must remain authentic and realistic but also ambitious.

Our diversity & inclusion commitment – Dedalus Global

Life Flows Through Our Software

Top Skills

AWS
Azure
GCP
Itil
Linux
Windows
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The Company
Florence, Tuscany
5,508 Employees
On-site Workplace
Year Founded: 1982

What We Do

Dedalus Group is the leading healthcare and diagnostic software provider in Europe and one of the largest in the world. With its innovative framework of comprehensive and process-oriented solutions, Dedalus Group enables a revolutionary Digital Transformation of country-wide Healthcare Systems fully supporting the Patient Digital Journey. Dedalus serves more than 5,000 private and public hospitals across 30 countries, through more 3,400 highly specialized resources, of which 1100 dedicated to R&D activities.
The patient and the person, as complex individual with several needs, is the end point of the Group’s activities and the ultimate beneficiary: for this reason, we are aware and very proud of doing a «special job».
Life flows through our software, is our motto

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