Global Monitoring & Investigations Analyst, Bulgaria

Posted 21 Hours Ago
Be an Early Applicant
Sofia, Sofia-grad
Hybrid
Junior
Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Role
The Global Monitoring & Investigations Analyst at Crypto.com is responsible for monitoring customer transactions to identify potential high-risk activities, drafting SARs, communicating with customers regarding compliance, investigating suspicious activities, and supporting cross-functional teams. The role involves achieving individual goals based on qualitative and quantitative standards and requires effective communication and decision-making skills.
Summary Generated by Built In

Job Responsibilities:

  • Monitor ongoing customer transactions in order to identify potential high risk for Crypto.com on potential terrorist financing activity, human or drug trafficking, etc.;
  • Draft required SARs in accordance to local regulatory requirements and partnership obligations;
  • Communicate with customers on applicable matters related to Compliance;
  • Reviews new referrals, escalations or internal suspicious activity reports within internal service levels.
  • Provide support and knowledge sharing to cross functional teams such as Customer Care and Risk;
  • Investigate various criminal and suspicious activities directed towards the company and its clients ensuring proper policies, procedures and legal requirements are met;
  • Perform global research on customers and customer associates;
  • Achieve individual goals, based on quantitative and qualitative standards;
  • Other ad-hoc tasks given by Sr Analyst or higher level management.

Job Requirements:

  • A minimum of 1 year experience in a similar position is a must;
  • High school diploma or higher;
  • Experience in the field of fintech is not mandatory required;
  • The Analyst should preferably have basic knowledge of the applicable legislation in the field of financial technologies/services;
  • The Analyst must have a reasonable understanding of the Company’s business, its technical, financial and organizational structure;
  • The Analyst must be able to communicate effectively with people at all levels both inside and outside the Company, and should have strong written and verbal communication skills. In addition, the Analyst must stand out with excellent decision making skills, effective problem solving skills, as well as skills to work independently and in the team;
  • Integrity, initiative, perseverance, discretion, ability to respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position.

Life @ Crypto.com

 

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 

 

 

Are you ready to kickstart your future with us? 

 

Benefits

 

Competitive salary 

Medical insurance package with extended coverage to dependents 

Attractive annual leave entitlement including: birthday, work anniversary

Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Work Perks: crypto.com visa card provided upon joining 

 

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

 

About Crypto.com:

 

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

 

Learn more at https://crypto.com

 

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

 

Personal data provided by applicants will be used for recruitment purposes only.

 

The Company
4,266 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. Crypto.com serves over 10 million customers today, with the world’s fastest growing crypto app, along with the Crypto.com Visa Card — the world’s most widely available crypto card, the Crypto.com Exchange and Crypto.com DeFi Wallet.

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