Job Category:Intern
Job Family:Student Intern
Job Description:
The Global IT Customer Success internship (Desktop Support Intern) is a paid year-round internship supporting our Global IT Customer Success team. You will provide second level support and work with partners on hardware, software, application issues and requests. Interns are expected to work part time, 15-20 hours a week, during the school year, and full time, 40 hours a week, during summer and winter breaks.
This is a year-round internship located 100% on-site at our Home Office in Green Bay, Wisconsin.
About our Green Bay, WI Home Office:
You’ll find lots to love in our beautiful home office in downtown Green Bay, Wisconsin. Our jeans-friendly environment has indoor and outdoor collaboration spaces, state-of-the-art R&D and sensory labs, culinary kitchens, a pilot plant, innovation center and more.
Take advantage of outdoor workspaces. Sample and provide feedback on new products from our R&D team. Enjoy free coffee, soda and popcorn. Hit up a game of ping pong on your break. Or take a short walk to restaurants, breweries, the YMCA and a weekly farmer’s market on the scenic Fox River. You can even see Lambeau Field from our top floor.
What you’ll do:
- Provide end users with hands on assistance through the deployment, support, maintenance and/or upgrades of IT-supported software and hardware.
- Explore career opportunities by working with multiple areas of the business through IT, gaining insight into potential career paths by learning how IT systems and processes support the business.
- Collaborate with IT and Business Partners, providing hands-on experience and ownership of project deliverables while assisting in everyday tasks.
- Learn and assist with existing standards and investigate new technology for onsite and cloud infrastructure.
- Develop and maintain documentation as it relates to IT supported hardware and software. Ensure Knowledge Base is updated with current information.
- Participation and attendance in regular team meetings.
What you will need to succeed:
• Currently pursuing a Bachelor’s degree in Computer Science, Business Administration or related field, with at least 3 semesters remaining in school (May 2026 graduates or later). If enrolled in an Associate's degree program must have a plan to pursue a bachelor's degree immediately after associates is completed.
• Ability to work independently on designated tasks as needed.
• Strong communication skills, both verbal and written.
• Ability to analyze information and display strong attention to detail.
• Excellent customer service skills and positive attitude.
• The work hours are flexible based on your class schedule, working approximately 15-20 hours during the school year and 40 hours during summer/winter breaks.
• Must have reliable internet connection (minimum 10 mb download speed).
Internship benefits:
- Opportunity to complete real-world projects, participate in team meetings and contribute your ideas
- Exposure to different areas of the business around the world
- Internship program that includes engaging events and opportunities to build relationships at all levels
- Relocation assistance (for eligible internships)
- Rewards program for referring others
- Eight free counseling sessions through our Employee Assistance Program
- Company-provided retirement contributions per year through our 401(k) plan and Employee Stock Ownership Plan
- Volunteer opportunities to give back to the community
- Discounts on our products and more
For positions that require any amount of travel: Valid driver's license, auto insurance (at least state minimum- more might be required), acceptable driving record per Schreiber Foods discretion, and vehicle that will ensure applicant can meet the travel necessities of the position are required.
Schreiber requires that an employee have authorization to work in the country in which the role is based. In the event, an applicant does not have current work authorization, Schreiber will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship.
An Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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What We Do
Schreiber Foods strives to do good through food every day. Based in North America, we’re a customer-brand leader in cream cheese, natural cheese, process cheese, beverages and yogurt.
Our more than 10,000 employees and presence on five continents enable us to be an essential ingredient in our customers’ success. With annual sales of more than $7 billion, we partner with the best retailers, restaurants, distributors and food manufacturers around the globe. We also recognize our responsibility to do good in the world and are driven to make a difference in everything we do.
We’ve come a long way since our start as a small cheese company in 1945. Today, our team is more than 10,000 strong at locations across North America, Europe, South America, Asia and Africa. But our commitment to providing safe food the right way has never changed.
At Schreiber, we call ourselves partners, not employees, and there’s a good reason behind that. Our work is more than just a job. We make the company grow. We help each other grow and take care of each other along the way. And, we all share in the rewards.
Our people are truly the heart of our company, and we're on a journey together. We work hard to find great people with diverse backgrounds, experiences and perspectives, and provide opportunities to help them grow. But it’s about more than a career at Schreiber. Like a family, we care deeply about each other.
We strive to foster an inclusive work environment where all our partners can thrive. We've increased our commitment to diversity and inclusion by creating an overarching Diversity and Inclusion Council, as well as resource groups for women, African Americans, Pride, Vets and more groups that give a voice to all of our partners.
We're always looking for passionate partners to join our team and bring to life our culture of being customer obsessed and brilliant at the basics. Want to learn more about our company? Visit us at www.schreiberfoods.com.
