Global Director of Quality

What we offer:
At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.
Group Summary:
The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.
Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.
Job Responsibilities:
POSITION SUMMARY:
The Director of Global Quality advises Divisions and Corporate office of Customer Requirements, and the level of Customer Satisfaction in meeting those requirements. Monitoring and providing feedback to divisions on quality performance, and taking action to assist in improving performance. Fulfill "Assignment" based senior management requests, and providing launch support to divisions as needed. Be voice of customer on new initiatives, and to provide action plans to conform to those initiatives. Represent Divisions in customer meetings on an executive level.
ESSENTIAL DUTIES & RESPONSIBILITIES:

• Monitoring, providing feedback, and assisting Magna Exteriors divisions with action plans to improve quality performance. Perform product and/or process audits.
• Audit and assess manufacturing processes, recommend solutions to Division and Corporate management
• Participate and/or lead problem solving activities
• Train and mentor division Quality Managers and Engineers in the PDP process
• APQP and Launch support, assist in PPAP, auditing to ensure all requirements are fulfilled
• TS 16949 support by liaising between Divisions and Registrar bodies
• Audit divisions for compliance to standards, quality requirements and customer expectations
• Train divisions on customer systems (e.g. Ford, GM, Chrysler and others)
• Ensure Magna Exteriors divisions are fairly represented in quality or warranty issues as required
• Manage Liaison activity to ensure all agreements are in place and provide feedback from actions
• Develop suppliers, implement quality systems, TS 16949, and/or specific systems for divisional needs
• Assist in resource plans to ensure seamless transitions
• Support IMDS requirements, ensure divisions are meeting customer dates and work is being completed
• Assist the IT department in problem resolution for user requests (OEM websites, etc.)
• Liaison with the divisions to uphold the tenets of Magna's WCM principles
• Develop training plans for quality personnel, as required, for quality system tools such as: control plans, FMEA's, PPAP, Problem Solving, etc.

The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Special Knowledge/Skills -

• Post-Secondary education or equivalent experience
• Must possess exceptional communication skills both verbal and written. The ability to win the customer's loyalty is essential
• Negotiating and explanation skills are required
• Excellent organizational and interpersonal skills along with a strong sense of time management and problem solving abilities
• Must have the ability to work independently with minimal supervision while under pressure of deadlines and provide a high degree of accuracy
• Must be a team player, highly motivated, experienced in working with a high degree of confidentiality, discretion and integrity in all aspects of the job
• Customer-focused, team player with ability to interact effectively with all employee levels in a positive, cooperative, and productive manner
• Ability to exercise initiative, common sense and maintain effective internal and external working relationships
• Must consistently demonstrate a high degree of flexibility and versatility
• Strong degree of initiative and judgment
• Ability to travel frequently within North America
• Valid Driver's License

Experience-

• A minimum of fifteen (15) years of related experience

Physical Demands/Work Environment - Normal amount of sitting or standing, average mobility to move around an office environment, able to conduct normal amount of work at a computer, may require travel.
Awareness, Unity, Empowerment:
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Worker Type:
Regular / Permanent
Group:
Magna Exteriors