Global Account Manager (Australia)

Do you want to work for a global company that creates remarkable experiences through people, products, and food? If you want to be part of a rewarding People First culture that values relationships, trust, and taking the long view, then this is the place for you. Henny Penny was named the 2021 Dayton Business of the Year for many good reasons. Read on to learn more!

The Global Account Manager (Australia) is responsible for managing, protecting and growing revenue through the sale of Henny Penny products and services to one or more of our current global account customers.
What You'll Be Doing

• Meet or exceed annual sales goals

• Identifies and targets revenue/growth opportunities within the global account; develops and implements a detailed strategic sales plan to demonstrate how to maximize those revenue opportunities. This includes anticipating problems and opportunities and identifying a solid penetration strategy to hit sales goals.

• Maintains trusted relationships with the key contacts within the account globally or in assigned AOW.

• Works with customer and within Henny Penny to ensure customer concerns and/or questions are addressed appropriately and in a timely manner

• Identifies key contacts and decision makers within the customer organization and develops strong relationships with those contacts

• Able to independently meet with key customer contacts, owns the relationship within the assigned area of the world (AOW) and is responsible for the overall health/status of the relationship in that AOW

• Works closely with distributors and Regional Sales Managers to assure proper customer experience is provided in assigned AOW.

• Provides customer feedback to other parts of the organization (i.e. customer service, technical service, product, marketing, etc.) regarding product and service issues

• Demonstrates an in-depth understanding of Henny Penny products and solutions including the ability to articulate competitive differentiators and our value proposition

• Demonstrates in-depth knowledge of our competitors and has in-depth understanding of competitive products in the market

• Has in-depth knowledge of the food service/restaurant industry

• Works collaboratively with other sales team members and cross functionally with other departments such as Marketing, Engineering, Product Strategy, etc.

• Consistently models the Company Values and Expected Behaviors

• Consistently models the Company values and expected behaviors.

• Other duties as assigned.

What We're Looking For

• Bachelor (Other) or equivalent experience Required

• 4+ years proven sales experience, preferably in the food service equipment industry Required

• Proven success in negotiating and closing business

• Strong verbal and written communication skills including the ability to present to an executive-level audience and to audiences in different countries and time zones.

• Ability to effectively partner and collaborate across teams

• Proficient in negotiating techniques and demonstrated ability in customer negotiations

• Understanding and expertise in computer hardware and software including Windows XP, Excel, Outlook, PowerPoint, Word, and the Internet

• Ability to travel up to 50% of the time including nights and weekends

• Ability to lift/carry laptop, IPad and other sales materials up to 25 lbs.

Positions approved to work outside the United States shall be employed through Henny Penny’s partner, Velocity, for Employer of Record Services, including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through Velocity.

About Us

We’re known in our industry for making the best commercial food equipment in the world. Every day, millions of people eat in restaurants operating Henny Penny equipment. We’re a behind-the-scenes engine in the world’s most demanding kitchens, including long-term partners like McDonald’s, Chick-fil-A, KFC, and Wendy’s. We’re 1,000+ employee-owners who thrive by living a People First mission: to support employees in becoming the best version of themselves both personally and professionally.

We recently completed the largest expansion in our history with the addition of 150,000 square feet on our Eaton campus. This expansion drives development of the world’s most reliable, easy-to-use equipment with an innovative new space for global research and development. We have several collaborative spaces for our project teams, a dedicated electrical engineering lab for our hardware and software engineers, a full model shop for rapid prototyping, and a brand-new test lab that has 300 feet of hood space to test new equipment on our product roadmap. On top of that, we have a new state-of-the-art kitchen for our food science group to meet with our customers, understand what they need, and then dial in our equipment to help them make legendary menu items.

Henny Penny is an Equal Opportunity Employer. Qualified applicants are considered without regard to race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), marital status, veteran or military status, sexual orientation, genetic information, gender identity or expression (including transgender status), or any other characteristic protected by applicable federal, state or local laws.