Global Accommodation Senior Program Manager

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

About the Team

Our Accommodations Team supports our Global Workmates, as part of the broader People Services & Experience organization. The Accommodations team works directly with leaders and employees to provide coaching, counsel, and support.
The Senior Accommodations Program Manager oversees the entire accommodations program, processes, and engages directly with leaders and employees to find suitable accommodations.
We are looking for an eager and motivated person to come join our team. We regularly partner across various teams to develop policies/processes, use data to drive decision making, and are a trusted advisor to the business.

About the Role

The Global Accommodation Senior Program Manager is responsible for the development of the workplace accommodation's strategy, operations, and day to day case management for the global workforce. You will partner closely with our internal Benefits, Employment Legal and People & Purpose (HR) teams, along with our external Leave Administrator. This role will serve as a subject matter expert in the space to employees, managers, and internal HR teams.

The role requires advanced and extensive knowledge of Accessibility Standards and Regulations, Project Management, HR Acumen, Relationship Management,  Problem Solving, Communication, Emotional Intelligence,  and a high-level of confidentiality in a fast-paced environment. 

• Manage the accommodation program Globally. You are able to plan, organize, and manage a project end to end and oversee any required enablement, rollout and/or change management associated with the project(s).

• You have a strong understanding of global  laws, rules, and regulations related to accessibility and disability, including but not limited to US-specific Federal and State disability laws regarding assessing and determining accommodations for employees with disabilities, specifically ADA/ADAAA and FMLA. You use this knowledge to make informed decisions about policies and procedures. You partner with various cross functional teams to assure our accommodation practices are best-in-class, and we are meeting all regulatory requirements.

• Respond to employee and candidates inquiries related to the reasonable accommodations/adjustment processes and, engage in the interactive process, and collect required documentation. You are a strong communicator, both verbal and written. You have a well-informed and balanced point of view on matters related to people and the business- at-scale 

• Utilize a case tracking system to maintain up-to-date records for all accommodation requests

• Approve and/or negotiate reasonable alternative accommodations as well as deny requests based on relevant factors, when appropriate

• Manage multiple accommodation requests while adhering to case management standard and working within SLAs

About You

Basic Qualifications

• Ability to holistically understand all aspects (business and individual needs) to navigate conversations to promote inclusive, collaborative and productive teams. You are able to empathize with Workmates, understand their perspectives, and effectively manage interpersonal relationships. Utilize appropriate medical information, and research and translate job duties between essential and non-essential job functions to assist with identifying and implementing reasonable accommodations through the interactive process.

• Combined 7+ years of accommodation-specific Program Management, and case management experience, working directly with employees, candidates, and cross-functional partners on end-to-end solutions. 

• Experience communicating decisions effectively and recognizing legal risk associated with disability issues while prioritizing case elements. 

• Experience managing confidential employee and candidate data in compliance with legal privacy laws

• Experience exercising independent judgment and discretion while leveraging company policies and practices to determine appropriate action

Other Qualifications

• Preferred experience with Workday and HR Acuity

• Preferred HR or Disability Management certification

• Preferred experience in Global Accommodations

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.GA.Atlanta

Primary Location Base Pay Range: $117,400 USD - $176,000 USD

Additional US Location(s) Base Pay Range: $111,500 USD - $198,000 USD

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!