General Manager

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.

Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.

The role

Take charge of ShopBack’s growth in your market, leading bold strategies and high-impact decisions that affect millions of customers. As the driving force behind your business unit, you’ll inspire and empower your team to dominate the market. We’re seeking a fearless, results-driven leader ready to make tough calls and create a lasting impact.

Note: This role is based in Austin, Texas.

Your Adventure Ahead

• Fuel Growth & Partnerships: Spearhead strategic initiatives and cultivate high-impact partnerships with stakeholders and business allies to drive growth. 
• Inspire & Lead: Mentor your team, fostering a culture of excellence to achieve ambitious goals and deliver exceptional results. 
• Own Performance & P&L: Take charge of your business unit’s performance, ensuring profitability and operational success. 
• Execute Bold Marketing Strategies: Develop and oversee innovative user growth campaigns that deliver measurable impact. 
• Stay Future-Focused: Craft strategic plans that leverage industry trends, seize expansion opportunities, and outpace competitors. 
• Elevate the Brand: Represent ShopBack in your market, building a strong reputation and increasing our influence.

Essentials to Succeed

• Marketing & Sales Expertise: Background in eCommerce or internet-based businesses is highly desirable. 
• Team Leadership: Demonstrated success in building, managing, and motivating high-performing teams. 
• Innovative Strategist: Strong creative problem-solving skills with a proven ability to craft and implement impactful strategies. 
• Partnership Pro: Exceptional networking skills and a talent for cultivating meaningful, high-impact partnerships. 
• Resilient & Driven: Unwavering determination and resourcefulness to overcome challenges and deliver results.

ShopBack offers competitive salaries in addition to health and wellness focused benefits including medical, dental, and vision benefits; 401(k) with company match, an Employee Stock Option Plan, Maternity and Parental leave, Paid Time Off, Additional Time Off Policy, Company Holidays, as well as employee-focused engagement and development programs, including Individual Development Fund and company-sponsored events.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office)

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!