General Manager

Posted 6 Hours Ago
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La Habra, CA
Mid level
Fitness
The Role
The General Manager will oversee studio operations, including revenue management, member acquisition, staff management, and maintaining studio standards. Responsibilities include leading sales efforts, managing staff schedules, inventory coordination, and implementing marketing campaigns to generate leads.
Summary Generated by Built In

Company Overview

Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started.

Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.

We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime.

Job Summary

The ideal Manager will oversee all Studio functionality including managing and growing multiple streams of revenue, new member acquisition and retention, and staff management and development. 

Responsibilities and Duties

  • Lead generation including grass roots marketing and networking
  • Implement sales process to schedule prospects into Intro class
  • Membership sales
  • Manage staff schedule
  • Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
  • Supervise Sales Representatives
  • Hire/Manage all instructors at the studio
  • Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
  • Review instructor evaluations performed by Master Trainers
  • Independently make decisions related to high level customer service
  • Collect out-standing dues
  • Maintain cleanliness and organization of the Pilates Studio
  • Enforce Club Pilates policies and procedures
  • Ensure all forms, administrative supplies, and studio literature is stocked and visible
  • Schedule and participate in networking/community events and studio promotions
  • Strategically manage marketing campaigns to generate leads for the studio
  • Any other duties as assigned

Qualifications and Skills

  • 2+ years of fitness or relevant sales experience.
  • Experience in the Fitness Industry preferred
  • Confident in generating personal sales and training Sales Reps in sales
  • Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
  • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
  • Ability to excel in a fast changing, diverse environment.
  • Ability to recognize areas of improvement and make changes using good judgement.
  • An affinity and passion for fitness.
  • Solid writing and grammar skills.
  • Highly organized, proficient in data management, ability to prioritize and meet deadlines.
  • Professional, punctual, reliable and neat.
  • Strong attention to detail and accuracy.
  • Trustworthy and ability to handle confidential information.
  • Ability to work harmoniously with co-workers, clients and the general public.
  • Proficiency with computers and Studio software.

 

Benefits and Perks

  • Base salary based on experience & performance: $18 to $30 per hour
  • Commission paid on sales
  • Opportunity to bonus, based on performance
  • Unlimited growth potential within the company.
The Company
HQ: Irvine, CA
2,685 Employees
On-site Workplace
Year Founded: 2007

What We Do

Club Pilates is breaking down the traditional barriers to Pilates by offering franchise opportunities to make the method accessible to more people, both financially and geographically. We passionately believe that Pilates is the finest strength-training workout available to anyone, at any age, and for any fitness level. All of our studios are equipped with Pilates Reformers, EXO-Chairs, and Spring Boards, as well as mats, balls, weights, and barres. And with our franchising concept, we’re offering thousands of people a path to a fuller, richer and healthier life.

We are the largest premium network of group Pilates studios in the world, with more than 600 locations slated to open throughout 2018. Ranked as THE fastest growing franchise in Inc.5000 and Entrepreneur Magazine’s 2017 Franchise 500, Club Pilates provides an established executive model and completely scalable business to make the possibilities endless!

Join us in overcoming obstacles, breaking records, and leveraging the mainstream fitness market to bring the benefits of Pilates to as many people as possible.

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