General Manager, Italy

Posted 17 Hours Ago
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Milan
Senior level
Mobile • Software
The Role
As General Manager for Italy, you will oversee the launch and growth of the business, managing commercial operations, partnerships, and team development while ensuring exceptional service quality in the luxury transportation sector.
Summary Generated by Built In

At Wheely, we are building the future of high-end transportation. We’re pioneering a new standard of excellence and crafting unparalleled brand, product and service experiences for discerning individuals who prioritize time and perfection above all else. Join us as we scale Wheely from London, Dubai and Paris to dozens of markets around the world in the coming years. With over 3000 chauffeur partners and hundreds of thousands of customers, we are fortunate to be the leading brand in all the markets we operate in.

As the General Manager for Italy, you will act as the end-to-end leader of our business in Italy, launching it from scratch in collaboration with our international launchers. Early data signals tremendous potential in the Italian market, and we’re excited to bring someone on board to work directly with our Founders and Executive Team to drive growth while maintaining an unwavering commitment to exceptional service quality.

We are looking for a cross-functional, dynamic and ambitious leader with 5-7+ years of experience in investment banking, consulting, or other high-intensity, high-growth environments who’s passionate about our product, hospitality/luxury/transportation and is looking to take a significant step in their career. You will be the face of the brand, embodying and promoting our core values internally and externally.

This role offers a unique opportunity to blend your strategic vision with hands-on acumen, leading Wheely’s growth in a dynamic and culturally diverse. You will play a crucial role in shaping the future of luxury transportation in Italy while contributing to Wheely's global success.

Key Responsibilities:

  • Oversee the overall commercial operations, strategy, partnership and growth in the Italian market
  • Lead and develop high-performing, cross-functional teams, ensuring alignment with Wheely's global standards and local market needs
  • Drive business development, identifying and capitalising on new opportunities for expansion and partnerships
  • Collaborate with the central CX team to establish and maintain high standards of service quality, aligning with Wheely's luxury brand ethos and support localization
  • Foster strong relationships with key stakeholders, including suppliers, partners, vehicle manufacturers, and government entities
  • Lead the Italian business reviews while continuously driving urgency in execution and roadmap prioritisation, across stakeholders and the local team
  • Ensure compliance with local regulations and Wheely's privacy-first approach
  • Lead and mentor a high-performing team, promoting Wheely's culture of excellence and innovation.
  • Monitor market trends and competitor activities, adapting strategies to maintain a competitive edge
  • Collaborate with global teams to share insights, best practices, and support Wheely's international growth

Requirements:

  • Bachelor's or Master’s degree in Business, Finance, or related field.
  • 5-7+ years of experience in investment banking, consulting, or high-growth tech environments.
  • Strong business acumen within the local market with an entrepreneurial mindset
  • Strong analytical and numerical capabilities, with proficiency in financial modelling and data analysis
  • Excellent presentation and communication skills, with the ability to effectively convey complex information to a variety of stakeholders
  • Comfortable working in a fast-paced startup environment with the ability to adapt to changing priorities and meet deadlines
  • Excellent leadership and team management skills
  • Exceptional communication and stakeholder management abilities
  • Deep understanding of the Italian market, culture, and business practices
  • Passion for hospitality, luxury and transportation
  • Ability to work flexibly and adapt to a rapidly changing environment
  • Proficiency in English and Italian is a must

What we Offer:

Wheely expects the very best from our people, both on the road and in the office. In return, employees enjoy flexible working hours, stock options and an exceptional range of perks and benefits.

  • Office-based role in Milan
  • Competitive salary and equity package
  • Private health, life and critical illness insurance
  • Monthly credit for journeys with Wheely
  • Lunch allowance
  • Professional development subsidies
  • Best-in-class equipment
  • Wheely has an in-person culture but allows flexible working hours and work from home when needed

Wheely is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

The Company
HQ: London
234 Employees
On-site Workplace
Year Founded: 2010

What We Do

A luxury ride-hailing service which brings together professional chauffeuring of the highest standard and the convenience of all things mobile. Wheely currently operates in London, Moscow, Paris and Dubai. Our easy to use app allows to request executive journeys both on-demand or in advance.

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