FY25 Graduate Customer Quality Engineer

Come join Analog Devices (ADI) – a place where Innovation meets Impact. For more than 55 years, Analog Devices has been inventing new breakthrough technologies that transform lives. At ADI you will work alongside the brightest minds to collaborate on solving complex problems that matter from autonomous vehicles, drones and factories to augmented reality and remote healthcare.

ADI fosters a culture that focuses on employees through beneficial programs, aligned goals, continuous learning opportunities, and practices that create a more sustainable future. 

ADI At A Glance

Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $12 billion in FY23 and approximately 26,000 people globally working alongside 125,000 global customers, ADI ensures today’s innovators stay Ahead of What’s Possible. Learn more at www.analog.com and on LinkedIn.

Become an integral member of the Analog Devices Customer Quality Organization in EMEA to be the Quality Interface between our rapidly growing Customer base in EMEA and Analog Devices.

Your main tasks will be:

Customer Interaction

• Technical discussion with customers on semiconductors and their applications (Fab processes, Assembly, Packages, Specification)
• Support on joint qualification questions (incl. APQP, PPAP, PPA) for Customers and Sales Team
• Negotiate Customer Agreements
• Provide support and accompany Customer audit requests
• Regular customer visits
• Advocate for continuous improvement and Zero-Defect approach of related manufacturing and business processes

Failure Analysis

• Customer Interface for Failure Analysis requests
• Evaluate Customer return failure descriptions
• Organize failure analysis initiations
• Failure Analysis results discussion with Customers
• Communication with product / failure analysis sites

Change Management

• Work with the Customer on PCN, PDN and get approval on changes

Internal Activities

• Keep track of case responses in order to meet Customers expected cycle times
• Maintain Customer related quality statistics and score cards
• Identify quality improvement opportunities for the Customer
• Maintain return databases
• Interfaces closely with Sales Teams and Business Units

Our expectations on you as our candidate are:

• BS or MS degree in Electrical Engineering / Microelectronics, 1 year experience in Quality or (Field) Applications
• Languages:
  • Italian / German (B2) based on location and English as company-wide language
  • other European language helpful
• Driving license
• Willingness to travel on business
• Teamwork mindset
• Mindful communications
• General Microsoft Office and web based applications

#LI-CO1

For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Graduate Job

Required Travel: Yes, 10% of the time