The Securities & Derivatives Sr Manager is a senior management level position responsible for servicing firm clients across listed derivative products. The overall objective of this role is to ensure the seamless delivery of securities and derivatives transactions.
Responsibilities:
- Develop and implement business initiatives, client solutions, or projects affiliated with securities and derivatives settlement
- Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
- Provide detailed analysis of escalated issues when necessary and recommend actions for resolution
- Contribute to processing standards and expectations for securities and derivatives processing teams
- Develop and implement business plans, policies, and procedures that offer solutions and cost saving opportunities
- Manage daily performance related to securities and derivatives post-settlement activities of operations processes
- Propose solutions to implement settlement process improvements, client service enhancements, or overall technology enhancements
- Coordinate with internal and external clients to assess service quality and identify areas for improvement
- Act as an advisor to new/junior staff
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
- 6-10 years of relevant experience
- People management experience
- Consistently demonstrates clear and concise written and verbal communication skills
Education:
- Bachelor’s Degree/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- Handle day to day queries from external clients as it relates to the listed derivative business
- Must have strong product knowledge of Futures and OTC products and client service experience
- Work directly with clients to streamline offering, address issues and partner internally to provide solutions
- Build strong client relationships
- Solve complex inquiries, conduct discovery and complete due diligence activities for client requests
- Mentor junior staff on a daily basis, serve as a team escalation contact when needed
- Drive complex team initiatives
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Job Family Group:
Customer Service
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Job Family:
Institutional Customer Service
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Time Type:
Full time
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Primary Location:
Jersey City New Jersey United States
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Primary Location Full Time Salary Range:
$116,880.00 - $175,320.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Mar 27, 2025
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
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