The Role
Are you the most ambitious person you know? Do you crave making an impact? If so, you'll be right at home at Unwrap.
We are seeking a software engineer who has a specific interest in working across the tech stack both frontend and backend. Our tech stack is built in typescript, our backend is a GraphQl / node based service, and our frontend runs on React. You’ll own and deliver major customer-facing components end-to-end. This includes understanding customer needs, helping compile sprint requirements, and ultimately shipping features. You’d get exposure to all aspects of the company, from sales to marketing to customer success, but you’d focus primarily on designing and building user-facing tools. This is a full-time, in-person role in beautiful Santa Barbara, CA. Our office is downtown, walking distance to great restaurants, coffee shops, and the beach.
Who We Are
Unwrap.ai is on a mission to fill the world with products people love. We’re helping companies like Lyft, Microsoft, Perplexity, and Github collect and process feedback more effectively from sources like Zendesk, App Store reviews, Reddit, and Twitter. We’re currently a team of 20, based in Santa Barbara, and growing quickly. We are venture-backed, and just raised our $12M Series A.
Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem. Specifically, at Unwrap we use Natural Language Processing to automatically cluster, tag, and analyze customer feedback to help product and engineering teams build what customers want. The ultimate goal is to better connect users and builders, so builders can fill the world with products people love.
Our small team is extremely motivated, hard-working, and simply gets stuff done. If this sounds exciting, we can't wait to read your application.
Role Qualifications
- You have hands-on experience working on frontend and backend software systems.
- You are first and foremost a builder and are excited about the idea of spending 80%+ of your time actively developing software
What You Get
- Ground floor impact at a seed-stage startup with tremendous latitude over technical strategy and approach
- Significant, potentially life-changing equity
- Report directly to a founder of the company
- Ability to rapidly advance your career alongside company growth
- Collaborate with experienced teammates, entrepreneurs, and advisors
- Work directly with enterprise customers to ideate and develop solutions
- Competitive pay, benefits, and stock options commensurate with a seed-stage venture-backed company
Top Skills
What We Do
We help product and CX leaders better understand their customers with less effort. Our AI organizes and analyzes user feedback so you can build extraordinary products.
Automatically integrate and consolidate feedback from wherever users prefer to get in touch. Then get actionable insights through automatic categorization, actionable alerts, powerful dashboards, and anomaly detection
