Company Description
Voiceoc is a Delhi based Startup that is established with an aim to help companies offer unprecedented & personalised experience to their customers by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.
Job Description
Responsibilities Include (but not limited to):
The candidate must have 3-4 years of experience in the following domain:
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Must have expertise on the Back-end part of the web-app development using Javascript, NodeJS & MongoDB and good knowledge of Express / writing ElasticSearch queries.
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Must be proficient in front-end development with React.js and basic knowledge of Redux / HTML / CSS.
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Handling MVC type backend architecture in a complex production level web app.
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Work on integrating 3rd party services in the backend - like payment gateways (Stripe), Email marketing tools & other online software via APIs & webhooks.
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Interface development of data sources running both SQL and NoSQL databases + ElasticSearch (ELK stack).
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Manage Key-value based databases like Redis or Memcached.
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Active participation in the development of a sophisticated platform as the leading developers.
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Deploy source code by way of encryption and setting up Docker on cloud servers.
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Manage & coordinate with the team of Freelance developers to complete the project smoothly.
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Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular, and database level.
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Respond promptly and professionally to bug reports.
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Coding and programming using Object-Oriented Programming, Data Structure and Algorithms, architecture/ design, and build RESTful API.
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Passionate about building products and features and build a product from scratch with thrust on Web security, TLS/SSL, web sockets, etc.
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Firmly grasp the product UI/UX requirements & closely coordinate with other team members
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Have a good understanding of setting up & managing cloud servers like AWS, Digital Ocean, Microsoft Azure, etc.
Qualifications
Desired Candidate Profile:
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Expert of MEAN/MERN stacks, ReactJS, NodeJS, Express, MongoDB & Restful APIs
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Experience ElasticSearch (ELK), Docker, Payment Gateway & other third-party integration, handling high load software applications, Query optimizations & maintenance. Also, experience in working with cloud applications with good query load, SCSS, RedisMemcached, Kubernetes (preference not a must-have), Sockets.io will be preferred.
Experience working with GIT, Docker, Cloud Servers.
We Highly Prefer:
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Experience in working with AI chatbots, chat applications & similar applications
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Prior Startup experience
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A resident of Ghaziabad, Noida, Greater Noida, or any other NCR region
Additional Information
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Must have your own Laptop (with good wifi) and Mobile device, as we have a BYOD policy.
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Must be comfortable with online communication & collaboration tools such as Google Meet, Zoom, Skype, and MS Office tools like MS Excel, Word, Presentation, etc.
Other Details:
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Work From Home until & unless required by Voiceoc Team to be present in the office
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Office Location: Delhi NCR
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The candidate should be ready to relocate to the Delhi NCR region as & when required by the company
Top Skills
What We Do
Voiceoc has been helping healthcare companies globally reduce manual efforts, deliver personalised experience to patients & increase new bookings by levering healthcare focused generative Voice & Text AI. Leading healthcare companies have been able to reduce patient calls traffic by 23-25% & achieve patient satisfaction score in the range of 87-92% through Voiceocc.
