Fulfilment Centre Manager

Join us and experience Bunnings from the other side of the counter!

What’s in it for you when you’re part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few

• Free standard OnePass membership

• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave

• 12 weeks paid parental leave, regardless of gender

• Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities

• We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

What you’ll do

We are looking for a Trade and Fulfilment Centre Manager to lead our brand new Wacol Trade and Fulfilment Centre!

Reporting to the General Manager of Supply Chain Operations, you will be responsible for delivering improved safety, service and cost via an engaged team and adding value to the customer experience through growing fulfilment capability.

• Assemble a first class team to lead and operate this great new facility, creating a safe and engaging culture where team belong.
• Lead the Team to deliver year-on-year improvements in safety and productivity levels of the site aligned to Fulfilment Centre industry benchmarks
• Work collaboratively with the transport teams to deliver a consistent, superior customer experience
• Improve cost to serve and congestion in stores by continuing to explore ways to remove non-core tasks fulfilment tasks from our store network to optimise customer experience
• Implement a customer service vs cost to serve methodology that reduces reliance on store fulfilment support to fulfil the customer’s order
• Assist with developing a model by which the “Fulfilment Centre” concept can be rolled out efficiently to other locations
• Be comfortable and passionate about living the Bunnings values

Who we’re looking for

You will have the demonstrated ability to lead, develop and manage a large, multi-functional diverse team whilst driving a safety and performance improvement culture within a site.

You will have strong decision-making capabilities, excellent communication skills and partnership approach across all levels of the organisation. Additionally, you will have the ability to negotiate and influence and hold team members accountable.

• Well demonstrated experience leading complex fulfilment centre operations (ideally 3+ years)
• Strong demonstrated experience leading medium to large scale supply chain facilities
• Demonstrated ability to drive operational performance to industry standards (as minimum) in a non-automated Fulfilment Centre environment
• Proven track record of analysing current operations, driving change, inspiring action and delivering ongoing CI that provide positive outcomes in service, productivity and cost
• Strong demonstrated ability to balance Customer Service vs Cost to Serve when managing Customer orders
• Experience across fulfillment automations, supporting trade customers, last mile transport or IR/ER and EBA negotiation experience would be highly regarded
• Supply Chain Qualification is preferable

You’ll be part of a workplace where you’ll feel like you belong.

Bunnings strives to ensure everyone is treated fairly and our team are committed to supporting you at any stage of your recruitment journey. Be sure to let us know if you require an adjustment and we can provide the most appropriate support for you. Contact us at [email protected] and a member of the team will be in touch. 

About Us

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're a major supplier to project builders, commercial tradespeople and the housing industry operating from a network of stores, trade centres, frame and truss sites and online.

By joining our passionate and diverse team, you'll have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work. If you’re ready to roll up your sleeves and build something great together, apply today.

Please note if you are offered a role with us, background checks may be required. This can include police, employment and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.