Front Desk Receptionist & Meetings/Event Coordinator

Basic Function

We are seeking an energetic and organized in-office professional to serve as our Front Desk Receptionist while also supporting our meetings and events planning activities. In this dual-role, you will be the welcoming face of our company and provide operational support for scheduling, organizing, and executing internal meetings and events. Your proactive approach, excellent communication skills and attention to detail will be key in ensuring a smooth, professional, and engaging environment.

Essential Functions and Responsibilities: 

Greet visitors, assist with the Visitor Management System check-in and ensure they feel welcome from the moment they arrive.

Answer, screen, and forward incoming phone calls in a courteous and professional manner.

Manage incoming and outgoing mail and packages.

Maintain an organized reception area.

Assist in the planning, scheduling, and coordination of internal meetings and events.

Arrange logistics for meetings including venue selection, meeting rooms, hotel rooms, food and beverage, team building activities, transportation, etc., as needed.

Coordinate with vendors and service providers to ensure smooth event operations.

Prepare and distribute itineraries, meeting agendas and follow-up communications.

Support attendee communication, answer questions, handle schedule changes, etc. 

Perform other duties as assigned.

Physical Demands:

While performing the duties of this Job, the employee is regularly required to sit; use hands to type, handle, or feel and talk or hear 

Specific vision abilities required by this job include close vision

Ability to occasionally lift/move up to 25 pounds

Individuals with a disability who are otherwise able to perform the essential functions of the job may request reasonable accommodation through the Human Resources department.

Position Specifications

Education: 

High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.

Experience:

Proven experience in a reception or customer service role.

Prior experience in meeting and events or travel planning strongly preferred.

Knowledge, Skills, & Abilities:

Proficiency in Google Workspace tools including Gmail, Google Drive, Google Docs, Google Slides, Google Forms and Google Sheets, etc.

Exceptional verbal and written communication skills with a professional demeanor.

Excellent multitasking abilities and attention to detail.

Friendly, approachable, and customer service-oriented.

Ability to troubleshoot issues independently and make effective decisions.

Strong ability to manage competing priorities and meet deadlines.

Collaborative spirit with a willingness to support various departments and adapt to changing needs.

LIFE AT LUMIN DIGITAL

Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users.

At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things.

All qualified applicants, including those with arrest or conviction records, will be considered for employment. Any conditional offer will include a notice regarding the review of the candidate’s criminal history as part of the hiring process.

For more information, visit lumindigital.com.