Front Desk Receptionist, International Student and Scholar Services
Job Description
Discover Your Future with Embry-Riddle Aeronautical University!
Embry-Riddle: A Global Leader in Aviation and Aerospace
With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.
Perks Await You at Embry-Riddle!
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Generous Time Off: Relax with 15 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
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Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you!
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Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
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Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
Embry-Riddle Aeronautical University recognizes the value of diversity and is dedicated to fostering a positive climate in which all students, faculty, and staff are encouraged in their professional, social, and intellectual pursuits. Embry-Riddle is committed to providing equal employment opportunity and affirmative action for qualified individuals. The University does not tolerate discrimination on the basis of race, creed, color, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, or any other status protected by federal, state, or local law.
Opportunity:
Join the Aviation and Aerospace vanguard!
Step into a dynamic role with Embry Riddle Aeronautical University, where innovation meets opportunity. Be part of a leading institution that’s at the forefront of aviation, aerospace, and STEM education. We offer an exciting environment, cutting-edge projects, and the chance to influence tomorrow. Ready to make a difference? Take flight with Embry-Riddle and explore this diverse career opportunity today.
Embry-Riddle is now hiring an entry-level Front Desk Receptionist for International Student and Scholar Services at the Daytona Beach campus. Responsibilities include:
- Answer main phone and direct calls accordingly. Greet and direct people to the correct department as they enter the International Student Programs and Diversity and Inclusion Suite.
- Coordinate with International Student Advisor's and email students when the SSN and DMV letters are ready for pick up.
- Monitor, place a hold on student records, and email students letting them know their passport is about to expire. Enter the updated passport information, sending to imaging, and removing the hold.
- Assist the International Student Advisor's with updating student addresses and phone numbers in Fall and Spring terms.
- Assist the International Student Advisor's in being the first point of contact for our new international students before arriving on campus.
- Create flyer's for events and announcements for international students for the ISSS office. Monitor, post events, and information on social media.
- Schedule the conference rooms in the Center for International Education for office staff.
- Be the main point of contact to send all documents to imaging.
- Assist in other duties and projects as assigned.
Qualifications
Required Qualifications:
- High School (or GED) level ability in grammar, spelling, basic composition, and math.
- Superior organizational skills.
- Demonstrated interpersonal skills and ability to communicate effectively.
- Demonstrated ability to work efficiently and with extreme attention to detail with minimal supervision in a fast paced environment.
- Sensitivity to the unique needs and cultural differences of international students and scholars, and the ability to work in a cross-cultural environment.
Preferred Qualifications:
- Associate’s degree.
- Related work experience in student support.
- Knowledge of F1 and J1 visa types.
What We Do
Embry‑Riddle has been at the forefront of ground-breaking aeronautical milestones since the early days of flight as the world's largest and most respected university specializing in aviation and aerospace. With over 155,000 graduates around the globe, Embry‑Riddle is leading the future – and changing it.
Embry-Riddle Aeronautical University is a nonprofit, independent institution offering degree programs at our residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as online through our award-winning Worldwide Campus.
Programs at Embry-Riddle cover the various fields within applied science, aviation, business, computers & technology, engineering, security, intelligence & safety and space. The University engages in extensive research that aims to address the unique needs of the future of these industries – thanks to cutting-edge labs and facilities, expert faculty and a dedicated student body.
All academic programs at Embry-Riddle are approved for veterans' educational benefits and are accompanied by personalized academic advisement.
Visit www.erau.edu for more information.
Follow our campuses on Facebook, Instagram, X, TikTok and YouTube for a real-time view of life at our campuses.
CONTACT INFORMATION:
Arizona: [email protected] // 800-888-3728
Florida: [email protected] // 800-862-2416
Worldwide: [email protected] // 800-522-6787
