VSA’s purpose is to design for a better human experience. As a strategy and design agency, we blend consumer insights and data with human-centered design to activate meaningful, motivating and measurable experiences in an increasingly noisy world. With offices in Chicago, New York and San Francisco, VSA offers a full range of fully integrated capabilities—branding, advertising, data science and technology—all under one roof. VSA is also a proud member of Meet The People, an international family of unified and independent agencies. For more than 40 years, we have delivered solutions for business and creative leaders at some of the world’s most respected brands and forward-thinking organizations, including Google, Nike and IBM.
OVERVIEW
VSA Partners is a design-driven branding and marketing company.
VSA was founded as a design firm more than 30 years ago with the belief that design is not only a craft, but a tool for achieving business objectives. As design thinkers, we approach business challenges holistically and aim to break down silos between branding, digital, marketing and advertising.
The Freelance Associate Director of Project Management is responsible for leading all aspects of multiple projects at a time across multiple clients. They are charged with the overall health of the projects, including financials, resources, risks, and relationships.
VSA Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, equitable environment for all employees. All employment decisions are made based on qualifications, merit and business need.
RESPONSIBILITIES
Project Delivery Management
- Manage projects of $1M+ in revenue.
- Interface heavily with senior marketing, technical, and executive management at the client to ensure the solution is understood and address the customer’s business requirements.
- Deliver accurate financial management of assigned clients and improved client margins.
- Contribute to all client SOWs to ensure deliverable and financial accuracy.
- Raise and maintain awareness to identify and drive solutions to issues and risks across projects and clients.
- Optimize team utilization, working with leads across all disciplines at the assigned clients.
- Ensure the project managers are handling essential functions, including but not limited to scheduling and facilitating project-related team meetings (kickoffs, status, internal/client reviews, and project sunset reviews, etc.), communicating action steps to the team, and driving the project to successful completion.
- Contribute content and presentation of key client deliverables as needed to ensure relevancy, strategy, quality, and timeliness.
- Establish relationships with key client team members within projects; act as a secondary client point of contact (CE is primary).
- Interface heavily with senior marketing, technical, and executive management at the client to ensure the solution is understood and address the customer’s business requirements.
- Lead and contribute to process development, knowledge sharing, and overall Project Management practice success.
People Management
- Ensure team in accordance with VSA policies, including:
- Planning, assigning and directing work
- Onboarding new employees
- Working with direct reports to ensure performance expectations are set
- Providing direction and feedback via biweekly check-ins
- Fostering and mentoring employees’ ongoing skill and career development
- Conducting quarterly and annual performance reviews, recognizing good performance, and addressing performance issues
Additional responsibilities as assigned
QUALIFICATIONS
The Freelance Associate Director of Project Management has the following education, experience, and licenses:
- 7+ or more years of experience leading marketing, design, or digital projects throughout the full life cycle, preferably in a consulting or agency environment.
- Bachelor’s degree in business administration with a concentration in project management, marketing, or related field; direct report management experience in a project management setting is a plus.
- Extensive expertise in the use of project management methodologies and tools.
- Consistent track record of leading small-/medium-scale clients, including budgets, scheduling, and resource planning.
- Experience with agile methodologies (scrum is a plus) and exploring alternative approaches to waterfall.
To succeed, they must have the following skills, abilities, and knowledge:
- Strong analytical, process flow, problem-solving, communication, customer relationship, organization, project management, system thinking, and conflict resolution skills.
- Has a deep understanding of the client’s business, needs, expectations, and requirements.
- Extensive understanding of project management methodologies, including the ability to identify and resolve issues, mitigate risk, develop detailed project plans and specifications, develop and oversee staffing plans, and lead the team to successful completion.
- Skills in complex problem solving, judgment, critical thinking, creative solution development, and decision making.
- Strong digital literacy in MS Office/Google Suite (particularly Excel/Sheets), email, project and team communication software (e.g., Smartsheet, Jira, Slack, DoneDone).
- Ability to interact at all levels of the company and with external parties in a professional manner, maintaining effective communication—both written and spoken.
- Ability to manage staff members is a plus.
- Ability to be highly organized, accurate, and timely; able to prioritize.
- Adaptability, flexibility, persistence, versatility, and the ability to handle multiple projects and changing priorities.
- Ability to organize information, pay attention to detail, accurately follow procedures, take detailed notes, maintain confidential information, and remember important pieces of information.
- Ability to maintain self-motivation and to work independently and in collaborative environments.
Additional information:
- Some evenings and weekend work may occasionally be required to meet deadlines.
VSA Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, equitable environment for all employees. All employment decisions are made based on qualifications, merit and business need.
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Top Skills
What We Do
VSA is a hybrid brand strategy and design agency. We partner with business, strategic and creative leaders, combining our strategic consulting with design-driven experiences to solve business problems and realize the future of a brand. As a hybrid agency, we blend consumer insights and data with the craft of design to activate the most meaningful, motivating and measurable experiences.
For VSA employees as well as those we recruit, we’ve adopted a long-term hybrid model that allows people to define their way of working in the way they want. This means that VSAers can work from anywhere in the United States—home, office or any place in between. Working from anywhere gives VSAers the option to find time to work alone, join others for office-based collaboration, or meet up as needed for small-group moments and client meetings. We’re also hiring with geographic “neutrality”—pursuing the best talent wherever it may live. We think having a workplace option matters most these days: Employees benefit from human interaction and the need for a change in scenery from time to time. And also, VSA benefits from a diversity of experiences and perspectives that come from seeing and participating in the larger world. All of which is why we see our offices in Chicago, New York and San Francisco as a flexible, accessible network of workspace hubs for employees to use as needed for work and interaction with colleagues.