Fraud Specialist III

Job Description
If you're passionate, curious and ready to make an impact, we're looking for you to help us grow our businesses for the future.
As a Fraud Specialist III within our team, you will be responsible for working on customer claims, using multiple tools effectively, and demonstrating resilience and adaptability in a fast-paced environment. You will have the opportunity to work both independently and as part of a team, adhering to all applicable regulatory and departmental practices and procedures
Job Responsibilities:

• Work and properly decision customer claims, and take action with minimal supervision
• Effectively use multiple / available tools
• Demonstrate resiliency and adaptability in a fast-paced environment
• Work both independently and in a team environment
• Abide by all applicable regulatory and departmental practices and procedures

Required Qualifications, Capabilities and Skills :

• Strong analytical, problem solving, decision-making and time management skills
• Ability to complete tasks with minimal supervision within deadline
• Can effectively work in a team environment
• Effective verbal and written communication skills
• Team player and able to communicate well on various levels within the organization
• Excellent multitasking and astute attention to details
• Strong command of Microsoft Office Applications
• Displays 5 Keys behavior

Preferred Qualifications:

• Experience in working Small Functions queue/s an advantage

Internal Application Eligibility Requirements:
Tenure:

• Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

Performance:

• Meets satisfactory performance standards as defined by the firm.

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard . You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm's Human Resource Policies and Guidelines.
Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.
Make sure your profile is updated in the new me@jpmc > Jobs. Attaching your updated resume is encouraged.
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.