Fraud Operations Investigator II

Posted 10 Hours Ago
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Hiring Remotely in United States
Remote
Entry level
Big Data • Fintech • Mobile • Payments • Financial Services
We create honest financial products that improve lives. Ready to make a difference?
The Role
As a Fraud Operations Investigator II, you'll conduct investigations related to fraud cases and identify patterns requiring escalation. You will address procedural gaps and collaborate with various teams, handling complex cases and supporting vendor teams. Fluency in French and a solid understanding of financial fraud is required.
Summary Generated by Built In

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

As a company that underwrites and services loans, we are extremely attentive to fraud prevention. We will not be successful unless we maintain and scale out our exceptional fraud monitoring and deterrence processes, keeping would-be fraudsters at bay.

 

What You’ll Do

  • Conduct investigations on fraud cases, identifying patterns and trends that require escalation.
  • Handle complex cases, pinpoint procedural gaps, and collaborate cross-functionally to address these gaps and update procedures as needed.
  • Complete ad hoc tasks and small projects, collaborating with teams such as analytics, QA, training, knowledge management, compliance, and legal as needed.
  • Support our vendor teams with escalations.

What We Look For

  • Fluent in French (written, spoken, and reading proficiency)
  • Excellent communication skills
  • Experience overseeing projects
  • Experience working cross functionally
  • Solid understanding of financial fraud and investigations (e.g., identity theft, account takeover, social engineering), including investigative techniques, red flags, and relevant tools and systems
  • Basic knowledge of Reg E and Reg Z regulations - SQL experience is a plus, though not required

Pay Grade - D
Equity Grade - 1
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000
USA base pay range (all other U.S. states) per year: $62,000 - $82,000
Please note that visa sponsorship is not available for this position.
#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: 

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents 
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

What the Team is Saying

Nupur
Jerry
Adam
The Company
HQ: San Francisco , CA
2,200 Employees
Remote Workplace
Year Founded: 2012

What We Do

Since our founding over a decade ago, our mission has been to deliver honest financial products that improve lives. That mission hasn’t changed—and it never will. At Affirm, we believe money shouldn’t dictate your direction in life. That it should open up options instead of limiting them, and help you get where you’re going without getting in your way. That’s why we offer people the financial flexibility to choose what works for them—in finances and in life.

Why Work With Us

Who is an Affirmer?
/noun/

Someone who believes finance shouldn’t be complicated. We come from a diverse set of backgrounds and we’re driven by the desire to improve lives through honest financial products. We define success by challenging one another to bring our best ideas to every single project—and we have fun while doing it.

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Affirm Offices

Remote Workspace

Employees work remotely.

Affirm is a remote-first company! Our employees can work anywhere in the U.S. but if an office is more your style, we have office locations in San Francisco, Chicago, New York City, and Pittsburgh.

Typical time on-site: None
HQSan Francisco, CA
Spain
United Kingdom
Chicago, IL
New York, NY
Pittsburgh, PA
Seattle, WA
Toronto, ON
Warsaw, PL
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