Job Description:
Likewize is searching for a Fraud Analyst to join our team at our global headquarters in Southlake, TX.
Your day-to-day responsibilities include but are not limited to:
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Investigate fraud cases and report findings to internal teams, clients, and IT.
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Support fraud prevention efforts by implementing controls, reviewing processes, and recommending improvements.
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Assist in developing fraud detection strategies and best practices to minimize financial and regulatory risks.
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Work with internal teams and external partners to resolve fraud-related incidents while maintaining positive relationships.
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Provide reports and insights on fraud trends, prevention effectiveness, and risk exposure.
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Stay informed on fraud trends, industry regulations, and best practices in telecommunications and insurance.
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Assist with developing ad-hoc SQL queries, analysis, and summary detail results.
If you are who we are looking for, you will have the following education, skills, and/or experience:
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Minimum 2 years of experience in fraud investigation, risk management, or a related field.
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Bachelor’s degree in finance, business, criminal justice, or a related discipline is preferred.
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Strong customer service and communication skills.
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Experience managing projects, presenting to business leaders, and prioritizing workflow.
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Proficiency in Microsoft Office (Excel, Word, PowerPoint); SQL or data analysis experience preferred.
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Knowledge of insurance claims or fraud prevention is a plus; adjuster license (or willingness to obtain) preferred.
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Ability to work in a team environment and adapt to changing priorities.
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Strong problem-solving and analytical skills.
Our global headquarters in Southlake TX is easily accessible to both Dallas and Fort Worth and we are 5 minutes from Southlake Town Square. We offer competitive compensation, market leading benefits and many fantastic onsite amenities through our real estate partner, VariSpace. VariSpace is designed to elevate the way businesses approach the office. Our innovative workspace brings a first-class employee experience with covered parking, spacious break areas, raffles/games, onsite gym, cafeteria and state of the art facilities.
Top Skills
What We Do
When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade or the user does not know how to do something, Likewize provides the solution. Trusted by the world’s largest brands, telcos, and banks, looking after approximately a billion of our customers’ customers. We operate in over 30 countries, resolving 250 million problems each year across insurance, warranty, repairs, trade-ins, recycling and premium tech support.
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